Tiktok Shop Academy

LIVE Product Set

08/26/2024

Livestream Operation

Summary

  • One-line takeaway: LIVE product sets let creators add repeated product bundles to LIVEs in one click.
  • Core Value/Change: ① Create reusable sets for faster LIVE setup ② Support adds from Showcase, Direct Invite, Product URL ③ Sellers also use TikTok Shop
  • Actionable Steps: ① Name the set and add products ② Manage by adding, deleting, copying, editing, or sorting ③ During LIVE, select set and tap Add All
  • Thresholds & Requirements: ① Up to 100 products per set ② Up to 50 sets per account ③ Products must be normal status and not already on LIVE list
  • Immediate next action: Create a product set in Tools or LIVE Manager.
TikTok Shop LIVE Product Set for Creators

What is a LIVE product set？

A LIVE product set allows you to curate a set of products you can add to your LIVE with a single click. Once created, your product sets can be used repeatedly in LIVEs.

Why use a LIVE product set?

Sellers and creators with a high frequency of LIVEs generally choose the same products to promote in their LIVEs. A LIVE product set helps you save time by making it easier to add a selection of products with one click.

How do I use LIVE product set?

In-App

Where can I find my LIVE product sets?

On your TikTok Shop homepage, click on TikTok Shop and then on LIVE Product Set under Tools.
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How do I create a new LIVE product set?

Step 1: Provide information about your product setEnter the name and description (optional) of your product set and then click Next.
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Step 2: Add products from various channels
  • Showcase
  • Direct Invite
  • Product URL
  • TikTok Shop (only for sellers)
(Note: Sets are limited to a maximum of 100 products.)
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Step 3: Manage products in your product setFrom your LIVE product set page:
  • Add: Click on Add Products to add a product from your Showcase or through the product URL.
  • Delete: There are two ways to delete a product from your product set:
    • Click on the three dots in the product box you want to delete and select Remove Product.
    • Click on Edit Set, select the product you want to remove and click on the trash can icon.
Sort: Click on Edit Set and use the three-bar icon to move a product up and down the list.
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How do I manage my LIVE product set?

  • Add: Click the Create Product Set button to create a new product set.
  • Delete: Swipe left on the product set you want to delete and select Delete.
  • Copy: Swipe left on the product set you want to duplicate and select Copy.
  • Edit: Click on Product Set to enter the detail edit page.
Note: You can create a maximum of 50 LIVE product sets per account.
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How do I add a product set during my LIVE?

Step 1: On your Go LIVE page or during your LIVE, click on the shopping cart icon and select Products.
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Step 2: Choose the LIVE product set you want to add, and click Add All to enter the Add Product page.You can preview the product list in your LIVE product set and select Add All to add all products with one click.
Step 3: Receive confirmation that the products were added. After the product set is added successfully, a confirmation message will appear on the page.

On LIVE Manager

Where can I find LIVE product sets?

On the LIVE Manager homepage, click on LIVE Product Sets under the Livestreams menu on the left side.
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How do I create a LIVE product set?

Step 1: Provide information about your LIVE product set.Fill in all the required information.
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Step 2: Add products from various channelsYou can add products through the following channels:
  • Showcase
  • Direct Invite
  • Product URL
TikTok Shop (only for sellers)(Note: Sets are limited to a maximum of 100 products.）
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Step 3: Manage the products in your product set
  • Add: Click Add Products to add products to your product set.
  • Delete: Click on Remove to delete a product from a product set.
  • Reorder list:
    • Click on the six-dots icon to reorder your product list by dragging a product up or down it.
    • Click on Top to automatically move a product to the top of your product set list.
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How do I manage my LIVE product set?

  • Add: Click the Create Product Set button in the upper right corner to create a new product set.
  • Preview: Click on the product set to see product details.
  • Edit: Click the edit icon to change basic information and the products in your product set.
  • Delete: Click the trash can icon to delete a product set.
  • Copy: Click the copy icon to duplicate a LIVE product set.
(Note: There is a limit of 50 LIVE product sets per account.)
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How do I add a LIVE product set to my LIVE?

Step 1: Go to the LIVE Manager homepageIn the Livestream menu, select Livestream Panel and click on Add New Products.
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Step 2: Select the LIVE product set to addClick Add All to enter the Add New Products page.You can preview your product list in the selected product set and add all products by clicking Add All.
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Step 3: Receive confirmation that products were added After the product set is successfully added, a confirmation message will appear on the page.
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FAQ

Why can't I add products to my LIVE product set?

The LIVE product set feature supports all products that are in normal condition and not on the LIVE product list.
Common issues with adding products to a LIVE product set include:
  1. An issue with the network connection. In this case, you will be prompted to try again.
  2. The product is already included on the list, so there is no need to add it.
  3. Some of the product affiliate programs in the list are inactive.
  4. An issue with the product status. For example, the product is sold out or has been removed from the platform.
A system message will appear if you encounter any of the above issues while adding products to your product set.
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