[Brand Analytics] Market Intelligence Feature Guide

AI Summary

Market Intelligence is a new TikTok Shop capability that starts with Competitor Analysis, helping merchants see category leaders, their own rank, and competitor performance across search, content, and transactions. It’s for merchants assessing competition and growth opportunities; the key action is to review competitors weekly, track changes in who matters, compare search/content signals, and turn findings into decisions on keywords, content, assortment, and media.

Market Intelligence Overview

Market Intelligence helps merchants understand the TikTok Shop market landscape and identify growth opportunities. Based on the categories a merchant operates in, it gradually provides capabilities such as competitor analysis, category analysis, and trend discovery. This helps merchants assess the current competitive landscape, uncover segment opportunities, and track changes in search and content trends from a broader market perspective.
With Market Intelligence, merchants can look beyond the performance of their own shops or products. They can also understand who the competitors are, which subcategories still have room to grow, and which search terms and content topics users are paying attention to. This allows them to make more targeted decisions on assortment planning, content creation, search optimization, and media investment.
In the first release, Market Intelligence will prioritize Competitor Analysis. Within the categories they operate in, merchants can review the competitive landscape across brands, shops, and products, including market concentration, their own ranking, major competitor identification, and competitor performance across search, content, and transactions. This helps merchants quickly understand their relative position in the category and identify competitor strategies worth learning from.

Competitor Analysis

What Is the Competitor Analysis Module?

The Competitor Analysis module helps merchants understand where they stand on TikTok Shop from a market competition perspective. Within the categories they operate in, merchants can use this module to review competition across brands, shops, and products, including market concentration, their own ranking, major competitors, and competitor performance in search, content, and transactions. In simple terms, the module helps merchants answer the following questions:
  • Which brands, shops, or products are currently leading in the category?
  • Where do my brand, shop, or products rank within the category?
  • Are competitors driving growth through search, content, or transaction conversion?
  • What operating strategies can I learn from competitor performance?

Why Use the Competitor Analysis Module?

During day-to-day operations, merchants should not look only at their own performance. They also need to understand their relative position in the market.
For example, shop sales growth does not necessarily mean competitiveness is improving. If competitors are growing faster, the merchant’s market share may still be declining. On the other hand, if the overall category is shrinking but the merchant’s ranking is stable or improving, that may indicate performance is stronger than the category average.
Using official platform data, the Competitor Analysis module provides merchants with a more accurate and systematic competitor reference point. It reduces reliance on third-party tools or manual observation and helps merchants better judge the market landscape and their own growth opportunities. Through this module, merchants can:
  • Understand the market landscape: assess whether the category is concentrated among leading brands or shops;
  • Identify their position: review their relative ranking across brand, shop, and product dimensions;
  • Identify core competitors: find the players truly competing for the same user attention and transaction opportunities;
  • Analyze competitor strengths: understand where competitors are stronger in search, content, products, or transactions;
  • Optimize operating actions: apply competitor insights to keyword planning, content creation, product optimization, and media strategy.

Feature Overview

Details
Demo
Category Concentration Overview
  1. Category crowding level
  2. Share of voice combined with brand salience
  3. Performance of Top N brands and all brands
Whether brand authorization has been activated, and the related ratio from brand-level concentration to transaction-level concentration
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Switch Analysis Object
The page provides three analysis dimensions at the top:
  • Brand competitors: review competitor performance at the brand level;
  • Shop competitors: review competitor performance at the shop level;
  • Product competitors: review competitor performance at the product level.
Merchants can switch between different tabs based on the business question they want to analyze and review competition across brands, shops, or products.
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Review Competitor Summary
The Competitors summary section at the top of the page highlights competitors that have recently grown quickly or shown standout performance, for example:
  • competitors with fast-growing search performance;
  • competitors with fast-growing content salience;
  • competitors gaining more exposure or user attention in the category.
Merchants can use this section to quickly identify the competitors that deserve closer attention and click Review details to see more detailed performance data.
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Sort by Different Metrics
In the competitor list, merchants can sort by different metric columns to quickly identify which competitors perform best in different scenarios.
  • Sort by Search PV: review competitors with stronger search salience;
  • Sort by Search clicks / Search CTR: review competitors with stronger search click performance;
  • Sort by Search orders / Search CTOR: review competitors with stronger search conversion performance;
  • Sort by Content views: review competitors with stronger content salience;
  • Sort by content engagement metrics: review competitors with stronger performance on content views and content count.
By sorting across different metrics, merchants can identify whether competitors are better at capturing search traffic, driving content discovery, or converting transactions.
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Pin Key Competitors
(Up to 100 competitors can be pinned)
Merchants can use Pin to save important competitors into a watchlist for ongoing monitoring. Recommended competitors to pin include:
  • current leading competitors ranking near the top;
  • fast-growing emerging competitors;
  • competitors with a similar brand, shop, or product positioning;
  • competitors that significantly outperform the merchant in search, content, or conversion.
Pinned competitors can be reviewed together under Pinned, making long-term tracking and review easier.
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Switch Views
The page supports multiple data views:
  • Absolute View: review absolute competitor performance in the current period, suitable for understanding current ranking and scale;
  • Growth View: review growth versus the comparison period, suitable for identifying emerging competitors that are accelerating quickly.
By combining both views, merchants can monitor current category leaders while also spotting new competitors that may create future pressure.
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Competitor Brand Monitoring
Helps merchants identify and track the main competing brands in the category from a brand perspective.
  • Merchants can review competitor performance in branded search salience, content salience, content supply, and product conversion funnel metrics, and evaluate their own brand competitiveness in search intent, content influence, and conversion capture.
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Competitor Shop Monitoring
Helps merchants understand the performance of the main competing shops in the category from a shop perspective.
  • Merchants can review competitor shop exposure, clicks, orders, and content engagement across category search, content with product attachment, and the product conversion funnel to identify shops that are stronger in traffic acquisition and conversion capture.
Competitor Product Identification and Analysis
Helps merchants discover standout competing products in the category from a product perspective.
  • Merchants can review product exposure, clicks, orders, content views, and engagement in both category search and content scenarios, identify top products with high traffic and high conversion, and compare the gap versus their own products.

Core Use Cases

Use Competitor Monitoring to Clarify Who to Track, What to Watch, and How to Follow Up

Applicable scenario: when merchants want to assess the current competitive landscape, identify the competitors that truly deserve close follow-up, and break down those competitors’ key actions in search and content, this is the recommended analysis path to start with.
Analysis Step
Recommended Focus
Step 1: First identify who to track
Prioritize three types of competitors:
  • direct competitors in the same price band and core category;
  • substitute competitors that users compare within the same audience segment or usage scenario;
  • newer brands on TikTok with rapidly rising content heat and search interest. Do not look only at long-established competitors. Rebuild the competitor pool based on actual platform exposure and user attention.
Step 2: Review the search side to see which brands users are comparing together
Pay close attention to which brands repeatedly appear together under branded terms, category terms, benefit terms, ingredient terms, and scenario terms. In particular, review:
  • whether users place your brand and certain competitors in the same search journey;
  • which non-branded terms competitors are using to capture traffic that could otherwise belong to your brand;
  • which high-intent search terms competitors have already built stronger visibility and click performance under.
Step 3: Review the content side to understand how competitors are expanding influence
Focus on content directions where competitors are growing quickly, including shoppable short videos, creator collaboration content, review content, comparison content, how-to content, and trend-driven content. Pay particular attention to who is posting, which formats scale most easily, which selling points are repeated most often, and what user benefits, concerns, and emotional signals appear most frequently in comments.
Step 4: Connect search actions with content actions
  • If a competitor’s content volume surges and related search interest rises at the same time, that often indicates they have already formed a “content discovery → search capture” linkage;
  • if content heat is high but search does not rise meaningfully, it may suggest salience is growing but brand memory is not yet fully formed;
  • if search is growing clearly while content is still weak, user demand may already be activated while platform content supply is still underdeveloped, which can create an opportunity to enter from the opposite side.
Step 5: Turn insights into executable actions
Ultimately, competitor monitoring should be translated into an action list, such as which brands to watch this week, which keywords deserve optimization, which content themes are worth following up on, which creator collaboration models are worth reusing, and which comment signals need early response. That way, competitor monitoring becomes more than observation and instead provides concrete input for search optimization, content operations, and creator strategy.
Merchants should review competitor changes at least once a week: first confirm whether the competitor set has changed, then review whether search terms have shifted, and finally assess whether content direction and user feedback show new trends. Only when “who to track,” “what to watch,” and “how to follow up” are connected can competitor monitoring truly support business decisions.