How to Use Product Analytics

09/11/2025

Applies to:United States

AI Summary

Analytics’ Product tab gives sellers a product-level view of GMV, orders, traffic, conversion, pricing, inventory, reviews, and top-performing content/creators so they can spot what drives sales and where products are losing buyers. Use filters and a past-90-day date range to compare performance, then drill into the details and product traffic pages to identify traffic-source issues, best SKUs, and actions to improve content, promotion, pricing, and stock.

Getting Started

Go to Analytics > Product tab to view your product analytics data.

Product performance data and insights within Analytics can help you monitor, analyze and improve the performance of each product in your shop. Gain valuable insights to build more content, improve marketing efficiency, adjust pricing strategy, and grow your shop to succeed in TikTok Shop.

Landing page

This page shows you the list of all products in your shop, its status, and its performance on key metrics such as GMV, orders, etc. Use the filters and time range to look for a specific product's performance. You can also use the 'Metrics' button to view additional metrics.

Module

Function

Screenshot

Tool bar

Search:
- Search for a specific product by product name, product ID, or SKU ID(Searching by SKU ID is only available in the SKU table).
Filter:
- Category: You can select a category from the drop-down list.
- Product status: active or inactive

After selection, the product list will be refreshed to match the filter selection.

Time range:
- You can select any day or any time range in the past 90 days.

Product/ SKU List

Information and indicators of products and SKUs:
- Product name/ID
- Status
- GMV
- Orders
- Units sold
- Gross sales(only available in the SKU table)
Actions:
- Click the product name or View to be redirected to the details page for that specific product/SKU.
- Hover on the ? to get a definition of the corresponding metric.
- Sort by one of the metrics to see the product list in descending or ascending order.

Click Metrics to customize which metrics are displayed.

Details page

On this page, you can find deeper insights on your key metrics, with more visuals. Explore the charts and data to understand the reasons for a sudden increase or decrease in product transactions, identify issues and improvement strategies in the traffic funnel, learn which livestream/video/creator achieves the most product transactions, choose the most suitable promotion method for a product, deeply analyze your traffic sources (LIVE, Video, Product Card) and improve your shop transactions.

Module	Function	Screenshot
Filter	Select any day or any time range within the past 90 days.
Product Info	Displays product name, ID, price and product status.
Sales	There are 3 core metrics: GMV, Orders and Units Sold.Click on each metric card to show the trendlines based on a comparison with performance from the previous period of time.
Product traffic	Traffic breakdown In this chart, a funnel view includes attributes such as listing impressions, page views, unique page views and customers to calculate two metrics: click-through rate and conversion rate, which helps you determine potential sales issues, if it is related to content or products.Click-through rate: The percentage of viewers who clicked on product links after seeing them. Number of clicks divided by the number of views, multiplied by 100.Conversion rate: The percentage of individual viewers who placed an order after seeing the product. The number of orders placed after seeing the product divided by the number of unique viewers, multiplied by 100. The conversion rate is calculated based on the number of unique product buyers among the number of unique page views. The Suggestions for you module includes helpful links and suggestions to boost your traffic and improve sales. Traffic analysis Further analyze your traffic sources across Content, Ads & Shop tab to understand which source contributes the most to your product traffic and adjust your sales strategy accordingly. This data is available for all key metrics - product impressions, page views avg. Customers, and GMV.Use the chart icon to view a detailed chart on performance within a time range.
SKU overview	A list of SKUs available for the product. For each SKU, you can view the GMV, units sold, SKU orders data. Sort the list by any of the 3 metrics to discover your best selling SKUs.
Content ranking	Toggle between the two ranking list tabs in the Content block to see the top 5 transaction livestreams and videos.Click See All to open a pop-up window to see the full ranking list, including GMV and Units Sold metrics.
Creator ranking	Toggle between the two ranking list tabs in the Creator block to see the top 5 transaction creators in the livestream and video sources separately.Click See All to open a pop-up window to see the full ranking list, with Commission Fee, GMV and Units Sold metrics.
Rating & Reviews	In the Ratings block, you can see the overall rating of the product on the day you are viewing it, the total number of reviews and contributions.Use the time selection tool to see the number of new reviews and ratings received during a dynamic time period of choice.Click on See Ratings & Reviews to open the Product Ratings page.
Reversed Units	In the Reversed Units block, trend lines show the units canceled, returned or refunded. You can also view the combined number of units canceled, returned and refunded during the selected time period.
Inventory	In the inventory block, you can see the current units available for sale and the estimated number of days before all inventory is sold based on the average units sold per day for the past 30 days.Click on Manage Stock to go directly to the stock management page.
Pricing	In the Pricing block, you can view the price trend over the last 90 days. Hover over the chart to see the exact product price versus the average units sold per day during each period of time in which the product price has remained the same. This can help you track your pricing strategy and its corresponding impact on sales.

Product traffic page

This page provides you with comprehensive analysis of your product's traffic data with useful metrics and actionable suggestions enabling you to take action and optimize your product's traffic & drive more sales.

Module	Function	Screenshot
How to boost your traffic	Learn and explore how to boost your product traffic via content, marketing and product growth opportunities. Click on the 'Get Started' links to access tasks and programs available to you based on current performance.
Key metrics	This chart shows you the key metrics performance - page views, product impressions, avg. visitors and GMV in a certain time period. Click on one or two metrics at a time to view the trends as per your needs. Page views: The total number of views for your product detail page when viewers clicked product links. Product impressions: The total number of times a product appeared in LIVE videos, videos, and product cards. Avg. Visitors: Average number of visitors per day. GMV: The total amount paid for orders, including returns and refunds. You can add custom metrics to the chart.You can also export this chart and its data to analyze outside of this page by clicking on the last icons highlighted in red.Use the date picker tool on the top right corner of the page to select a time range to view your traffic data.
Traffic breakdown	Same as mentioned in the details page: a funnel view including attributes such as listing impressions, page views, unique page views and customers to calculate two metrics: click-through rate and conversion rate, which helps you determine potential sales issues, if it is related to content or products. Click-through rate: The percentage of viewers who clicked on product links after seeing them. Number of clicks divided by the number of views, multiplied by 100.Conversion rate: The percentage of individual viewers who placed an order after seeing the product. The number of orders placed after seeing the product divided by the number of unique viewers, multiplied by 100. The conversion rate is calculated based on the number of unique product buyers among the number of unique page views. The Suggestions for you module includes helpful links and suggestions to boost your traffic and improve sales.
Traffic analysis	Same as mentioned in the details page: Further analyze your traffic sources across the Content & Shop tab to understand which source contributes the most to your product traffic and adjust your sales strategy accordingly. This data is available for all key metrics - product impressions, page views avg. Customers, and GMV.Use the chart icon to view a detailed chart on performance within a time range.
Performance details	This table provides you with the key metric performance (based on selection of Content/Shop tab in the above section). The red and green numbers show your traffic performance compared to the same date range picked on top of the page. You can also export this table to view and analyze the data outside of this page.

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