【US-MX】FBT US Sharing Inventory With MX shop

AI Summary

US FBT warehouses can now fulfill US-MX shop orders by binding eligible Mexico stores to an existing US FBT account and sharing inventory across matched SKUs. This applies only to US-MX shops shipping from supported US warehouses; CN-MX is not supported. Sellers need to add the MX shop in FBT or activate Mexico fulfillment, then create or match goods/SKUs. Returns cannot go back to US FBT warehouses; without a local Mexico return warehouse, orders are refund only.

FBT US warehouses support order fulfillment for US-MX shops. Sellers may log in to the FBT Platform, bind their US-MX shops onboard via existing US shops, and share inventories in FBT US warehouses with products listed under such MX stores for sales.
(Click here to understand how US-based sellers can open a Mexico store.)

What are the risks/limitations of this feature?

  • Compatibility Restrictions: CCCU, ACCU and L2L shops shipping from US.
Only US-MX shops are supported. CN-MX shops (ship from China to Mexico) are not available.
  • Supports US-MX fulfillment FBT Warehouses: FC01_ONT2、FC08_ONT4、FC07_ONT3、FC11_ONT5
  • Synchronization will not be available if the goods/products are restricted or prohibited for transportation or sale on the Mexico site. Please check our Prohibited Products Policy, and Prohibited Import and Export Products.
  • Customer returns from US-MX cross-border shops cannot be returned to FBT US warehouses.
  • If you have set up a local Mexican return warehouse in the return warehouse settings, then consumer returns will be shipped to the corresponding return warehouse.
  • If you have NOT configured a local return warehouse in Mexico in the return warehouse settings, then the relevant orders will be processed as "refund only".

How To Bind The FBT Account And SKU

Click here for feature of sharing Inventory across multiple shops for the same product
Feature
Process
Screenshot
Add [US-MX] shop to existing FBT merchant account(For ACCU and L2L account)Need to confirm the authorization
  • Log-in to the ACCU/L2L US shop
  • Profile image -> My account -> +Add Shop -> OK
  • Use the correct phone number and verification code
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Add [US-MX] shop under same seller ID to existing FBT merchant account(For CCCU account)Activate Mexico fulfillment from merchant portal directly.
  • Log-in to the CCCU US shop
  • Warehouse-> Activate Mexico fulfillment
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Add [US-MX] shop under different seller ID to existing FBT merchant account(For CCCU account)Need to confirm the authorization
  • Log-in to the CCCU US shop
  • Profile image -> My account -> +Add Shop -> OK
  • Use the correct phone number and verification code
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Add CN-MX shop to FBT US merchant account
CN-Mx shops (ship from China to Mexico) are not available. Only US-MX shops are supported.
Create Goods
  • Manage goods -> +Create goods
  • Tick the SKUs need to be created Goods
Fill in information and confirm creation
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InventoryWhen a good is matched to multiple SKUs, its FBT inventory is automatically shared and dynamically allocated among those SKUs by the system.
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