[US-MX Program] TikTok Shop Official Shipping Fee Policy
AI Summary
Effective March 12, 2026 for non-FBT and June 29, 2026 for FBT, TikTok Shop updates U.S.-to-Mexico shipping charges and tax handling. Sellers pay based on the chargeable weight—whichever is higher between actual and volumetric weight, and for non-FBT also carrier-verified values—so inaccurate dimensions, rigid packaging, or bulky light items can raise fees. Import duties are advanced by the platform and later adjusted against settlements; final seller cost equals platform shipping fee minus the buyer-paid shipping fee.
For Non-FBT Seller
Shipping Fee Standard (Effective March 12, 2026, 00:00:00 UTC-6)
The logistics shipping fees for non-FBT cross-border sellers shipping from the U.S. to Mexico will be charged as follows:
Note:*Price includes Value-Added Tax (VAT)*Shipping Restrictions: Maximum dimensions: 38*48*58cm; Maximum weight: 22kg
Taxes Terms
If import taxes are incurred, the TikTok Shop platform will advance the customs duties on behalf of the seller during customs declaration. The amount will subsequently be deducted from the seller's pending settlement balance. The final customs duty policy is subject to the actual implementation standard of Mexican Customs. The platform will withhold an estimated tax amount upon order completion. If there is any difference between the actual amount collected by Customs and the estimated amount, the platform will refund overcharges or collect undercharges based on the actual amount collected by Customs. For specific rules, please refer to >> Calculating Import Taxes for Products Supplied from the United States to Mexico.
Logistics Charging & Volumetric Weight Rules
*Charging Rules: Shipping fees are calculated based on the chargeable weight tier of a parcel. Any weight exceeding 15kg will be charged at an additional rate of 78 MXN/kg. Example: For a 16.2kg parcel, shipping fee = 1497+78*(16.2-15)
*Parcel Chargeable Weight Rules: The chargeable weight per parcel is determined by taking the highest value among the following four metrics: seller-declared actual weight, seller-declared volumetric weight, carrier-verified actual weight, and carrier-verified volumetric weight. If there is a delay in the carrier’s verification feedback, the platform reserves the right to temporarily charge shipping fees based on the seller-declared actual and volumetric weights. If the carrier's subsequent verification feedback shows a higher volumetric weight, the platform will charge the difference. Please maintain accurate SKU actual weights and dimensions (LWH).
[Note] Please pay attention to changes in logistics fee rates resulting from volumetric weight calculations, particularly for parcels using rigid box packaging, air column packaging, large but lightweight items, or non-boxed items with clear, non-compressible frames (as shown in the example images below), and adjust your operational strategies accordingly. When packing parcels, please ensure that all corners and edges are properly wrapped. Otherwise, the volumetric weight will be calculated based on the longest side of the parcel, which may result in additional charges.
- Seller-declared actual weight = Sum of the actual weights of all SKUs within the parcel.
- Seller-declared volumetric weight = Theoretical volume of the parcel. This is calculated by taking the longest side among all SKUs in the parcel as the length, the second longest side as the width, and the sum of all SKU heights as the height, with the volumetric factor of 5000. Volumetric weight (kg) = Length(cm)*Width(cm)*Height(cm)/5000.
- Carrier-verified actual weight: The actual weight of the parcel measured and reported by the carrier at the transit warehouse
- Carrier-verified volumetric weight: The parcel dimensions measured and reported by the carrier at the transit warehouse. Volumetric weight (kg) = Length(cm)*Width(cm)*Height(cm)/5000
How to Calculate the Seller's Actual Shipping Cost
Seller's actual shipping cost = [Actual shipping fee paid by the seller to the platform - Shipping fee paid by the buyer to the platform]
Buyer Shipping Fee Standard
*Parcel Chargeable Weight Rules: The chargeable weight per parcel is determined by taking the greater value between the seller-declared actual weight and the seller-declared volumetric weight.
Example
A user in Core region (Estado de Mexico) purchases a product weighing 5kg. Based on the above seller- and user-side shipping fee standards, the seller's actual shipping cost is 436 MXN = 505 MXN - 69 MXN
The actual shipping fee paid by the seller to the platform is calculated based on the above seller-side shipping fee standard. The fee is calculated after the parcel has been delivered by the carrier, and is displayed for confirmation on the Order Settlement Details page in the Seller Center;The shipping fee paid by the user to the platform is calculated based on the above user-side shipping fee standard and is displayed to the user during checkout on the platform
For FBT Seller
Shipping Fee Standard (Effective June 29, 2026, 00:00:00 UTC-6)
FBT Seller Shipping fees include pick, pack, packaging, and last-mile shipping to the shopper. Fees are charged on a per-unit basis.This rating card only includes the above services. For other fees related to FBT (such as Storage fees, Incidents fees, etc.), please refer to the article of FBT (Fulfilled by TikTok), click me.
Taxes Terms
If import taxes are incurred, the TikTok Shop platform will advance the customs duties on behalf of the seller during customs declaration. The amount will subsequently be deducted from the seller's pending settlement balance. The final customs duty policy is subject to the actual implementation standard of Mexican Customs. The platform will withhold an estimated tax amount upon order completion. If there is any difference between the actual amount collected by Customs and the estimated amount, the platform will refund overcharges or collect undercharges based on the actual amount collected by Customs. If multiple sellers' products are merged and shipped in a unified package, the tax will be allocated according to the weight proportion of the package. For specific rules, please refer to >> Calculating Import Taxes for Products Supplied from the United States to Mexico.
Shipping Weight Calculation:
The chargeable weight* is the greater of actual unit weight ¹ or dimensional weight.Dimensional weight is calculated using the formula: Length × Width × Height ÷ 133 (in inches)¹ The actual unit weight and volume is determined by FBT's warehouse during inbound processing.
How to Calculate the Seller's Actual Shipping Cost
Seller's actual shipping cost = [Actual shipping fee paid by the seller to the platform - Shipping fee paid by the buyer to the platform]
Buyer Shipping Fee Standard
*Parcel Chargeable Weight Rules: The chargeable weight per parcel is determined by taking the greater value between the seller-declared actual weight and the seller-declared volumetric weight.
Example
For only 1 unit package of 1 T-shirt (unit chargeable weight 10oz, about 0.28kg），shipping to Core region (Estado de Mexico). FBT seller shipping fee: 77 MXN = 146 MXN - 69 MXN
The actual shipping fee paid by the seller to the platform is calculated based on the above seller-side shipping fee standard. The fee is calculated after the parcel has been delivered by the carrier, and is displayed for confirmation on the Order Settlement Details page in the Seller Center;The shipping fee paid by the user to the platform is calculated based on the above user-side shipping fee standard and is displayed to the user during checkout on the platform
Volumetric weight rule
Examples of parcels that may be subject to volumetric weight charging：
No. | Parcel Type | Feature Description | Sample Image | Feature Description | Sample Image | Adjustment Recommendation | ||
Image 1 | Image 2 | Image 1 | Image 2 | |||||
1 | Boxed packaging | Cardboard box packaging only |  |  | Cardboard box wrapped in a PE/bubble bag |  |  | If the product is not susceptible to compression damage, consider switching to compressible soft packaging; |
Foam box packaging only |  |  | Foam box wrapped in a PE/bubble bag |  |  | |||
2 | Bubble bag packaging | Air column bags |  |  | If the product is not susceptible to compression damage, consider switching to compressible soft packaging; | |||
3 | Large but lightweight products | Bulky down jackets |  |  | Large bedding items such as pillows and quilts |  |  | If the product is not susceptible to compression damage, consider vacuum-sealing the product; |
4 | Non-boxed products with clear, non-compressible frames | Soft outer packaging with a rigid internal support frame |  |  | Non-compressible ball-shaped items (basketballs and balloons) |  |  | Pay attention to the logistics fee rates for such products; |
Hollowed-out barrel-shaped parcels, such as baskets, washbasins, or cups |  |  | ||||||