[US-MX Program] TikTok Shop Official Shipping Fee Policy
Summary
- One-line takeaway: US-to-Mexico seller shipping fees update starts March 12, 2026.
- Core Value/Change: ① Seller fee uses chargeable weight tiers ② Over 15kg adds 78 MXN/kg ③ Price includes VAT
- Index & Logic: ① Chargeable weight = highest of 4 metrics ② Volumetric weight uses L×W×H/5000 ③ Later carrier recheck may bill differences
- Red Lines & Compliance: ① Max size 38×48×58cm ② Max weight 22kg ③ Inaccurate dimensions or poor wrapping may increase charges
- Immediate next action: Check SKU dimensions and packaging now
March 12, 2026, 00:00:00 (UTC-6), (for non FBT orders only, FBT seller shipping fee will be introduced in the next section)
From the logistics shipping fees for cross-border sellers shipping from the U.S. to Mexicowill be charged as follows:
Business Model | Charging Node | Route Pricing Time | Charging Dimension | Seller-Side Charging Standard | ||
Chargeable Weight Tier (kg) | Shipping Fee (MXN) Per Parcel | Shipping Fee (MXN) Per KG | ||||
US-to-Mexico end-to-end logistics service | ①.Delivery: signed; ②.Fail Delivery reverse: unreachable_returned_wh , unreachable_returned, unreachable_returning; ③.Inferred delivery for long tail orders: pkg_completed; Charging will be triggered upon the parcel reaching any of the above nodes | Route price is matched based on the logistics parcel creation time (UTC-6) | Per parcel | 0.0 < a parcel's chargeable weight ≤ 0.5 | 124 | 0 |
| 0.5 < a parcel's chargeable weight ≤ 1.0 | 159 | 0 | ||||
| 1.0 < a parcel's chargeable weight ≤ 1.5 | 200 | 0 | ||||
| 1.5 < a parcel's chargeable weight ≤ 2.0 | 250 | 0 | ||||
| 2.0 < a parcel's chargeable weight ≤ 3.0 | 333 | 0 | ||||
| 3.0 < a parcel's chargeable weight ≤ 5.0 | 505 | 0 | ||||
| 5.0 < a parcel's chargeable weight ≤ 10 | 970 | 0 | ||||
| 10.0 < a parcel's chargeable weight ≤ 15.0 | 1,497 | 0 | ||||
| a parcel's chargeable weight > 15.0 | 1,497 | 78 |
Note: Price includes Value-Added Tax (VAT)
Logistics Charging & Volumetric Weight Rules
*Charging Rules: Shipping fees are calculated based on the chargeable weight tier of a parcel. Any weight exceeding 15kg will be charged at an additional rate of 78 MXN/kg. Example: For a 16.2kg parcel, shipping fee = 1497+78*(16.2-15)
*Parcel Chargeable Weight Rules: The chargeable weight per parcel is determined by taking the highest value among the following four metrics: seller-declared actual weight, seller-declared volumetric weight, carrier-verified actual weight, and carrier-verified volumetric weight. If there is a delay in the carrier’s verification feedback, the platform reserves the right to temporarily charge shipping fees based on the seller-declared actual and volumetric weights. If the carrier's subsequent verification feedback shows a higher volumetric weight, the platform will charge the difference. Please maintain accurate SKU actual weights and dimensions (LWH).
[Note] Please pay attention to changes in logistics fee rates resulting from volumetric weight calculations, particularly for parcels using rigid box packaging, air column packaging, large but lightweight items, or non-boxed items with clear, non-compressible frames (as shown in the example images below), and adjust your operational strategies accordingly. When packing parcels, please ensure that all corners and edges are properly wrapped. Otherwise, the volumetric weight will be calculated based on the longest side of the parcel, which may result in additional charges.
- Seller-declared actual weight = Sum of the actual weights of all SKUs within the parcel.
- Seller-declared volumetric weight = Theoretical volume of the parcel. This is calculated by taking the longest side among all SKUs in the parcel as the length, the second longest side as the width, and the sum of all SKU heights as the height, with the volumetric factor of 5000. Volumetric weight (kg) = Length(cm)*Width(cm)*Height(cm)/5000.
- Carrier-verified actual weight: The actual weight of the parcel measured and reported by the carrier at the transit warehouse
- Carrier-verified volumetric weight: The parcel dimensions measured and reported by the carrier at the transit warehouse. Volumetric weight (kg) = Length(cm)*Width(cm)*Height(cm)/5000
- Shipping Restrictions: Maximum dimensions: 38*48*58cm; Maximum weight: 22kg
FBT Seller Shipping Fee Standard (Effective June 29, 2026, 00:00:00 UTC-6)
FBT Seller Shipping fees include pick, pack, packaging, and last-mile shipping to the shopper. Fees are charged on a per-unit basis.To learn more about FBT (Fulfilled by TikTok), click me.
| FBT Seller Shipping Fee (MXN) | ||||
| Weight | 1 unit order(per unit) | 2 unit order(per unit) | 3 unit order(per unit) | 4+ unit order(per unit) |
| 0-4oz | $146 | $122 | $115 | $115 |
| 4-8oz | $149 | $124 | $118 | $118 |
| 8-12oz | $151 | $127 | $120 | $120 |
| 12-16oz | $153 | $128 | $122 | $122 |
| 1-2lb | $192 | $161 | $153 | $153 |
| 2-3lb | $237 | $198 | $188 | $188 |
| 3-4lb | $295 | $246 | $234 | $234 |
| 4-5lb | $348 | $289 | $275 | $275 |
| 5-6lb | $408 | $408 | $408 | $408 |
| 6-7lb | $439 | $439 | $439 | $439 |
| 7-8lb | $477 | $477 | $477 | $477 |
| 8-9lb | $509 | $509 | $509 | $509 |
| 9-10lb | $556 | $556 | $556 | $556 |
| 10-11lb | $583 | $583 | $583 | $583 |
| 11-12lb | $714 | $714 | $714 | $714 |
| 12-13lb | $720 | $720 | $720 | $720 |
| 13-14lb | $727 | $727 | $727 | $727 |
| 14-15lb | $804 | $804 | $804 | $804 |
| 15-16lb | $812 | $812 | $812 | $812 |
| 16-17lb | $862 | $862 | $862 | $862 |
| 17-18lb | $897 | $897 | $897 | $897 |
| 18-19lb | $973 | $973 | $973 | $973 |
| 19-20lb | $981 | $981 | $981 | $981 |
| 20-50lbs | $1096 + $50 for every lb above 21lbs | $1096 + $50 for every lb above 21lbs | $1096 + $50 for every lb above 21lbs | $1096 + $50 for every lb above 21lbs |
| 50+lbs | $2476 + $39 for every lb above 50lbs | $2476 + $39 for every lb above 50lbs | $2476 + $39 for every lb above 50lbs | $2476 + $39 for every lb above 50lbs |
Shipping Weight Calculation:
The chargeable weight* is the greater of actual unit weight ¹ or dimensional weight.Dimensional weight is calculated using the formula: Length × Width × Height ÷ 133 (in inches)¹ The actual unit weight is determined by FBT's warehouse during inbound processing.
Examples of parcels that may be subject to volumetric weight charging：
No. | Parcel Type | Feature Description | Sample Image | Feature Description | Sample Image | Adjustment Recommendation | ||
Image 1 | Image 2 | Image 1 | Image 2 | |||||
1 | Boxed packaging | Cardboard box packaging only |  |  | Cardboard box wrapped in a PE/bubble bag |  |  | If the product is not susceptible to compression damage, consider switching to compressible soft packaging; |
Foam box packaging only |  |  | Foam box wrapped in a PE/bubble bag |  |  | |||
2 | Bubble bag packaging | Air column bags |  |  | If the product is not susceptible to compression damage, consider switching to compressible soft packaging; | |||
3 | Large but lightweight products | Bulky down jackets |  |  | Large bedding items such as pillows and quilts |  |  | If the product is not susceptible to compression damage, consider vacuum-sealing the product; |
4 | Non-boxed products with clear, non-compressible frames | Soft outer packaging with a rigid internal support frame |  |  | Non-compressible ball-shaped items (basketballs and balloons) |  |  | Pay attention to the logistics fee rates for such products; |
Hollowed-out barrel-shaped parcels, such as baskets, washbasins, or cups |  |  |
Taxes Terms
If import taxes are incurred, the TikTok Shop platform will advance the customs duties on behalf of the seller during customs declaration. The amount will subsequently be deducted from the seller's pending settlement balance. The final customs duty policy is subject to the actual implementation standard of Mexican Customs. The platform will withhold an estimated tax amount upon order completion. If there is any difference between the actual amount collected by Customs and the estimated amount, the platform will refund overcharges or collect undercharges based on the actual amount collected by Customs. For specific rules, please refer to >> Calculating Import Taxes for Products Supplied from the United States to Mexico.
How to Calculate the Seller's Actual Shipping Cost
Seller's actual shipping cost = [Actual shipping fee paid by the seller to the platform - Shipping fee paid by the buyer to the platform]
Buyer Shipping Fee Standard
| Weight Tier (kg) | Zone 1 Shipping Fee (MXN) | Zone 2-3 Shipping Fee (MXN) | Zone 4-7 Shipping Fee (MXN) |
| 0.0 < a parcel's chargeable weight ≤ 1.5 | 59 | 59 | 69 |
| 1.5 < a parcel's chargeable weight ≤ 3.0 | 59 | 89 | 139 |
| 3.0 < a parcel's chargeable weight ≤ 5.0 | 69 | 139 | 189 |
| 5.0 < a parcel's chargeable weight ≤ 10 | 109 | 179 | 249 |
| 10.0 < a parcel's chargeable weight ≤ 15.0 | 139 | 249 | 349 |
| 15.0 < a parcel's chargeable weight ≤ 20.0 | 169 | 339 | 459 |
| > 20.0 Charged on a per-kg basis | 239 | 379 | 539 |
*"Zone" represents the delivery distance from the origin state of the parcel within Mexico to the destination state entered by the user when placing the order. Zone classifications can be found via this link: Zone Classification Details*Parcel Chargeable Weight Rules: The chargeable weight per parcel is determined by taking the greater value between the seller-declared actual weight and the seller-declared volumetric weight.Seller-declared volumetric weight = Theoretical volume of the parcel. This is calculated by taking the longest side among all SKUs in the parcel as the length, the second longest side as the width, and the sum of all SKU heights as the height, with the volumetric factor of 5000. Volumetric weight (kg) = Length(cm)*Width(cm)*Height(cm)/5000.
- Seller-declared actual weight = Sum of the actual weights of all SKUs within the parcel.
Example
A user in Zone 4-7 purchases a product weighing 2kg. Based on the above seller- and user-side shipping fee standards, the seller's actual shipping cost is 111 MXN = 250 MXN - 139 MXN
- The shipping fee paid by the user to the seller is 139 MXN
- The shipping fee paid by the seller to the platform is 250 MXN
The actual shipping fee paid by the seller to the platform is calculated based on the above seller-side shipping fee standard. The fee is calculated after the parcel has been delivered by the carrier, and is displayed for confirmation on the Order Settlement Details page in the Seller Center;The shipping fee paid by the user to the platform is calculated based on the above user-side shipping fee standard and is displayed to the user during checkout on the platform