TikTok Shop Seller Growth ACE-Powered Insights
Welcome to the Shop Diagnostics feature in TikTok Shop Growth Center / Seller Analytics. We are committed to providing clear, actionable operational insights that help you easily identify growth opportunities for your shop and efficiently turn those insights into real business growth.
This guide will walk you through how to use shop analysis and diagnostics tools to identify and resolve key operational issues, optimize shop performance, and increase sales.ACE Overview
Shop Diagnostics is a core capability in Growth Center and Seller Analytics. Built on TikTok Shop’s ACE Methodology same Assortment, Content, and Empowerment . It intelligently analyzes your shop’s operational data to automatically identify the most important current issues and growth opportunities.
Product Access
- Growth Opportunities: https://seller-us.tiktok.com/challenges/growth?mission_pool_tab_1=1&shop_region=US
- Seller Analytics:https://seller-us.tiktok.com/compass/data-overview?shop_region=US
Product Highlights
- Channel-specific diagnostics: Select specific operating channels based on your primary business focus, such as Seller LIVEs, Shop Tab & Search, or Affiliate Content, to get more targeted diagnostic results.
- Focus on core issues: The system automatically highlights the most important and urgent operational issues, helping you focus on what matters most.
- Action-oriented guidance: Each diagnostic issue is paired with clear optimization recommendations and executable growth tasks. You can click directly to complete them and turn insights into action.
- Closed-loop tracking: After completing optimization tasks, you can return to Growth Center at any time to recheck whether issues have been resolved and track improvements in shop operations.
Use Cases
- Daily operational monitoring: Regularly check your shop’s health and identify potential risks and opportunities in a timely manner.
- Targeted improvement: When you want to break through in specific operational areas, such as increasing content impressions or optimizing product supply, you can get targeted guidance or incentive support.
- Preparation before major campaigns: Conduct a comprehensive shop health check, identify gaps, and prepare fully for major promotional campaigns.
Key Upgrades
Shop Tier and Benefits
Shop Tier is the growth stage assigned by the platform based on your Gross Merchandise Value (GMV) over the past 30 days. It provides a clear view of your business status and determines which exclusive benefits you can unlock.
| ![]() |
New Diagnostic Channels and Methodology Tiers
Based on your marketing scenarios and core operating actions, we have broken the methodology down into 3 first-level categories and 17 second-level categories. These are further split across five operating channels: Seller Videos, Seller LIVEs, Affiliate Videos, Affiliate LIVEs, and Shop Tab & Search. You can flexibly filter and combine them in the system based on the scenarios and operational needs your shop is currently focused on.
| ![]() ![]() |
Data Metrics and Task Ranking (internal only)
In addition to channel segmentation, this ACE upgrade also introduces major changes to system diagnostics and tasks ranking logic.
| Example暂时无法在飞书文档外展示此内容 |
Shop operational risk is the most critical diagnostic conclusion provided based on your shop’s actual performance and status. If medium- or high-risk issues are identified for your shop, the system will pin high-priority task cards to the top, requiring your immediate attention and completion.
| ![]() |
Task Status and Personalized Filters
| ![]() |
Task Card Structure
On the task diagnostics category page, all diagnostic recommendations provided by the system are presented as task cards. Each task card is a condensed “information capsule” that tells you why you should take action, what to do, what benefits you can gain, and provides a direct execution entry point.
| ![]() ![]() |
Claiming Incentives
You may receive many different types of rewards, including but not limited to:
| ![]() |
Diagnostic Steps
The platform provides two diagnostic modules: the Growth Opportunities page and the Seller Analytics page. The data, diagnostic results, and tasks are consistent across both features. You can manage operations based on your usage preference.Growth Center Diagnostic Steps
The following section explains in detail how to use the ACE Diagnostics module in Growth Center to identify and resolve operational issues in your shop.| Steps and Instructions | Screenshots (test account examples) |
| Log in to Seller Center, click Growth in the left navigation, and enter Growth Opportunities. | ![]() ![]() |
If your shop is diagnosed with high-risk issues, you can view and handle them immediately in Shop Risk Monitor at the top of the page. If no high-risk issues are identified, or if the current shop has no operational data, this module will not be displayed.Browse recommended tasks in Growth Opportunities and pay attention to the Most recommended label. You can filter by module (Assortment / Content / Empowerment) and status.
| |
| In a task or recommendation item, hover over the ACE diagnosis prompt and click View analysis to open the data explanation page. You can learn why the recommendation was made and compare against benchmarks. You can also further filter or diagnose other related metrics. | ![]() |
Click to join the task detail page or view details. A right-side drawer will display the detailed task introduction. Follow the page instructions to complete the required action, such as publishing a product video or signing up for a campaign.Additional task detail examples: ![]() ![]() | ![]() |
| After completing a task, return to Growth Opportunities to check the status update, and go to My rewards to view and use any rewards you have earned. Data updates may follow a T+1 cadence, so you can recheck later. | ![]() |
| Revisit Growth Opportunities weekly to monitor the latest recommendations and diagnostic changes, and choose actions based on your shop’s situation. You can also access Seller Analytics from completed tasks to track trends in shop performance metrics. | ![]() |
Seller Analytics Diagnostic Steps
The Seller Analytics homepage is also a core page for shop diagnostics based on the ACE Methodology. Its data performance, diagnostic results, and tasks are consistent with Growth Center. It helps you centrally view diagnostic results and key metric performance across different scenarios. You can quickly understand the areas that need attention and coordinate with Growth Center tasks for follow-up actions.Entry point: After logging in to Seller Center, open the Analytics homepage from the top or left navigation.
| Steps and Instructions | Screenshots (test demo; data has been masked) |
| ![]() |
| ![]() |
| ![]() ![]() |
| Click a task diagnostic metric card or View details to jump to the ACE Diagnostics main page.On the main page, you can still filter each module’s metric details and performance trends by channel and ACE category. | ![]() ![]() |
| View the current value and comparison in each metric card. If you need to view the trend, click View trend to open the trend pop-up, then use the action buttons on the page as needed to execute the next step.Metrics in each scenario can be split into all metrics and key metrics that require attention. | ![]() |
Interpreting Results and Priority Recommendations
To help you use diagnostic results more efficiently, we classify different types of issues by priority. When you see multiple issues, refer to the table below to determine the order in which to address them.| Issue Type | Recommended Priority | Characteristics and Icon | Description |
| Operational risk | P0 - Highest | Usually displayed as a standalone module at the top of the page and may include a red warning icon. | These issues may affect your shop’s normal operating eligibility, such as platform policy violations, product delisting risks, or a low shop experience score. We recommend addressing them first to avoid business interruptions. |
| Core anomaly issue | P1 - High | The diagnostic card may show prompts such as “declined compared with the previous period.” | This refers to a clear decline in your shop’s key metrics, such as impressions, clicks, or conversions, compared with the previous period. Prioritizing these issues helps you restore operational performance as quickly as possible. |
| Growth opportunity issue | P2 - Recommended | Gaps and opportunities identified by comparing with top peer sellers (Benchmark). | Your shop is operating normally, but there is still room for improvement in certain areas compared with industry benchmarks. Selectively optimizing these issues based on your situation can help you further expand strengths or close gaps. |























