Key Points

• TikTok Shop verifies bank accounts to protect sellers from fraud. This ensures compliance with financial regulations.
• The verification process may require:
  • Proof of bank account ownership
  • Personal or business identity verification
  • Any other documentation to confirm account validity
• To avoid delays, sellers should prepare necessary documents and plan for processing times.

Overview

TikTok Shop verifies the bank accounts that sellers use to receive their funds. This helps keep your money safe from unauthorized access or account changes. It also makes sure we follow financial regulations and helps prevent fraud, identity theft, and money laundering.

Adding a New Bank Account

To add a new bank account to your TikTok Shop:

1. Go to Seller Center.
2. Click on the Finances tab located at the bottom left of your screen.
3. In the Primary Bank Account section, select Manage Bank Account.
4. Proceed to add or update your bank account information.

Verification Process

When you add a new bank account to your TikTok Shop merchant account, the following occurs:

• Verification Checks:
  • We verify that your new bank account is valid and actually owned by you or your business. This ensures payouts go to the right place.
• Required Documentation: You may need to provide:
  • Proof of bank account ownership. This could be a bank statement or official documentation from your financial institution.
  • Personal or business identity verification. This could be a government-issued ID for individual sellers. For business representatives, proof of authorization can be provided.
  • Any other documentation necessary to meet regulatory requirements or verify ownership.
• Processing Time
  • Verification may take time. Payouts to your new bank account may be put on hold until the verification is finished. This takes approximately 48 hours.
• Notifications
  • You will receive updates throughout the verification process. Payouts will resume once the verification is complete.

Preparing for a Smooth Verification Process

To ensure a seamless experience when adding a new bank account, follow these steps:

• Gather Required Documents
  • Ensure you have the necessary documentation to verify ownership of the bank account.
• Account for Verification Time
  • Plan ahead to account for the verification process. This will help avoid any disruptions to your business operations.
• Seek Assistance if Needed
  • Submit a ticket through the Help Center to contact us for guidance or questions.