Key Points

• TikTok Shop verifies bank accounts to protect sellers from fraud, unauthorized access, and financial crimes while ensuring compliance with financial regulations.
• The verification process may require proof of bank account ownership, personal or business identity verification, and other documentation to confirm account validity.
• To avoid delays, sellers should prepare necessary documents, plan for processing times, and contact TikTok Shop’s support if needed during the verification process.

Overview

As part of our commitment to maintaining a secure and fraud-resistant platform, TikTok Shop verifies bank accounts used to receive seller funds. This process protects sellers from unauthorized access or account tampering, ensures compliance with financial regulations, and prevents crimes like money laundering and identity theft.

Adding a New Bank Account

To add a new bank account to your TikTok Shop:

1. Go to Seller Center.
2. Click on the Finances tab located at the bottom left of your screen.
3. In the Primary Bank Account section, select Manage Bank Account.
4. Proceed to add or update your bank account information.

When you add a new bank account to your TikTok Shop merchant account, the following steps occur:

• Verification Checks: TikTok Shop verifies the validity and ownership of the new bank account to ensure it is authorized by the seller or an authorized business entity.
• Required Documentation: You may need to provide:
  • Proof of bank account ownership (e.g., bank statement or official documentation from your financial institution).
  • Personal or business identity verification (e.g., government-issued ID for individual sellers, or proof of authorization for business representatives).
  • Any other documentation necessary to meet regulatory requirements or verify ownership.
• Processing Time: Verification may take time based on the complexity of the checks. Payouts to the new account may be on hold until the process is completed.
• Notifications: You will receive updates throughout the verification process, and payouts will resume once the verification is complete.

Preparing for a Smooth Verification Process

To ensure a seamless experience when adding a new bank account, follow these steps:

• Gather Required Documents: Ensure you have the necessary documentation to verify ownership of the bank account.
• Account for Verification Time: Plan ahead to account for the verification process and avoid any disruptions to your business operations.
• Seek Assistance if Needed: Submit a ticket through the Help Center to contact TikTok Shop’s support team for guidance or questions.

Link Your Bank Account Without Delays!

Being proactive and preparing for the verification process helps you avoid delays and disruptions when linking your bank account. This approach ensures efficient verification and maintains a secure, reliable environment for your transactions on TikTok Shop.