Dropshipping on TikTok Shop

Dropshipping on TikTok Shop

Dropshipping allows you to list products from suppliers and have them shipped directly to customers without holding inventory. While you manage customer service of your products, you do not handle product stock with dropshipping.

Requirements

Dropshipping is allowed on TikTok Shop when conducted in accordance with the Seller Terms of Service and Customer Order Shipping Policy, but it is subject to certain restrictions:
🚫 While dropshipping from wholesale suppliers is permitted, you cannot list items purchased from another retailer and have them shipped directly to customers.
⚠️ You must work with verified, trustworthy suppliers and ensure all packaging and documentation are unbranded, identifying only the seller's shop.

Dropshipping Process

While the process may vary based on the seller’s arrangement, it typically includes these steps:
  1. Select a supplier The seller vets potential suppliers and products before signing an agreement.
  2. List products – The seller adds the selected products to their TikTok Shop.
  3. Process orders – When a customer places an order, the supplier packs and ships the product directly to them.
  4. Manage customer service – The seller remains responsible for order confirmations, tracking, and customer inquiries.

Best Practices

To ensure a smooth experience for both sellers and customers, consider the following best practices when dropshipping:
  • Properly vet wholesalers before working with them to ensure they are trustworthy and reputable.
  • Prevent customer confusion by ensuring invoices, documentation, and external packaging are either unbranded or clearly identify your TikTok Shop.