Tiktok Shop Academy

How can US-based sellers open a Mexico store?

03/18/2026

Registration & Onboarding

Summary

What are the key steps for US corporate sellers to open and link a TikTok Shop Mexico store using their existing US account?

  • Log into seller-us.tiktok.com with the main Corporate Seller account, click the profile icon, select "Manage Multiple Markets," check eligibility, submit the application, await review, and upon approval, the Mexico store will be linked and visible as "Open."
  • After linking, switch stores via the profile icon to access the Mexico workstation for managing operations.

What eligibility requirements and restrictions must sellers meet to successfully open a Mexico marketplace store?

  • Sellers must meet platform criteria such as US SPS score ≥ 4 and other requirements listed on the seller backend; failure leads to application rejection or restricted store functionality.
  • Only the main Corporate Seller account can apply; sub-accounts lack permission and will see restriction messages.

How do product synchronization and order fulfillment work for sellers operating both US and Mexico TikTok Shop stores?

  • Sellers can select products in the US Seller Center to sync to the Mexico store, adding Mexico-specific attributes and qualifications for marketplace review.
  • Orders from the Mexico store must be fulfilled and shipped from within the United States.

What operational platforms and workflows do sellers use after opening a Mexico TikTok Shop store?

  • Subsequent order management, affiliate marketing, and customer service for the Mexico store are handled via seller-global.tiktok.com.
  • Warehouse information syncs automatically to the Mexico store to streamline inventory management.
This article provides US sellers with a step-by-step guide on using their existing TikTok Shop account to expand into the Mexican market.

Applicable Scenarios

This guide applies to sellers operating on the seller-us.tiktok.com who are using a US-based entity to open a Mexican marketplace store.
The table below outlines the operational workflow for both seller types to apply for the Mexican marketplace via the seller-us.tiktok.com , synchronize products to their Mexican international store, and manage subsequent operations.
Seller Type
US corporate sellers(sellers whose company entity is registered in the US)
Current Operating Platform
US Seller Center
Eligibility Requirements for Opening Mexico Marketplace
For example: US SPS ≥ 4
For detailed requirements, please refer to the seller backend operation page.
Warehouse Setup
Automatically sync warehouse information to Mexico store
Product Sync to Mexico
[Supported] Select products to sync in US Seller Center, supplement Mexico-required attributes and qualifications, submit to Mexico marketplace for review
Subsequent Operations
All subsequent order, affiliate, marketing, and customer service operations conducted in Seller Center

How to Link Your Mexico Store?

Find the entry

  1. Go to the US Seller Center:seller-us.tiktok.com
  2. Log in using your main account only for Corporate Sellers.
Important: Only the Corporate Sellers main account has permission to apply for additional markets. Sub-accounts will not have access and the system will display a permission restriction message.
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Click the profile icon in the top-right corner, then click 「Manage Multiple Markets」 at the bottom of the pop-up window.
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Check Eligibility Requirements

To open a Mexico store, you must meet the requirements on the seller center page:
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If you do not meet the eligibility requirements, the system will display the following message:
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Submit Application

Check the Terms & Conditions box and click Confirm to submit your application.
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Awaiting Review.Your application has been submitted and is now pending review.
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Awaiting Review

After submission, you can check the review status (same path: click the profile icon in the top-right corner > Manage Multiple Markets).
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If the status shows 「Rejected」, your application has been declined.
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Binding Successful

Once your application is approved, you will see a pop-up message confirming that your Mexico store has been successfully opened and linked.
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You can check the Mexico store status on the review status page — it will show as 「Open」.
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How to Switch to the Mexico Store After Binding?

Click the profile icon in the top-right corner to bring up the store switching window, then select your Mexico store.
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After switching, you can enter the Mexico workstation:
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Important Notes

  1. Fulfillment Model: Once your Mexico store is activated, orders can only be shipped from within the United States.
  2. Store Eligibility: Before adding a Mexico store, ensure that you meet all platform requirements (e.g., SPS, GMV, etc.). Failure to do so may result in application rejection or restricted store functionality.
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