How to rate and review Creators?
AI Summary
You can rate creators from Affiliate Home or the Sample Request page by opening Leave a Review for creators marked pending. Rating is allowed for free samples after content stays live 3 days, a LIVE pin lasts 10+ minutes, or after delivery timing rules are met (14 days, 21 days if extended, or after appeal resolution); for refundable samples, after a successful refund. You cannot rate if cancellation was seller-caused, stock was unavailable 10+ days, or the product/shop is permanently restricted or delisted.
How to rate creators in context of sample requests?
There are two ways to leave a review for a creator:Entrance 1: Affiliate Home Page : Under the Items Needing Your Attention section, you’ll see the number of sample applications awaiting your review. Click the Review button, and you’ll be directed to the Sample Request page. There, you’ll find a list of creators pending your feedback. Simply click the Leave a Review link, a pop-up window will appear, allowing you to rate the creator and provide your written review.
Entrance 2: Sample Request Page Go directly to the Sample Request page. Use the Pending Rating checkbox filter at the top of the page. This will show all creators you haven’t reviewed yet. Click the “Leave a Review” link to open the pop-up form and complete your review.
You’ll also be able to view the creator’s overall rating and see feedback left by other sellers in the Creator Details section.
Rating Eligibility Conditions
Free Samples
You can rate and review a creator only if one of the following applies:- Completed Collaborations
- The creator has posted content and the content has remained published for at least 3 days, or
- The creator has pinned your product in their LIVE shopping bag for over 10 minutes
- Incomplete Collaborations
- You may leave a rating if the product was delivered at least 14 days ago, and the creator has not submitted an appeal or requested a timeline extension
- If the creator requested additional time, you must wait until 21 days after delivery to rate
- If the creator filed an appeal, you can rate immediately after the appeal is resolved
Refundable Samples
- You may rate and review when the refundable sample was successfully refunded.
- The collaboration was canceled due to seller's fault
- The product was out of stock for more than 10 days, preventing the creator from fulfilling content
- The product or your shop has received a permanent GNE violation
- The product has been delisted or is no longer available for sale