Video Diagnosis feature aims to help sellers create more engaging E-commerce videos. This feature provides indepth analysis results and improvement suggestions for each of the videos of the sellers. With the diagnosis results, sellers will have a better understanding of how to optimize the videos to attract more viewers and achieve more transactions.

How to use Video Diagnosis

Platform	Entrance	Demo
Seller Center	Head for Analytics >> Video Analytics tab in Seller Center, and you will see the account performance block. Click "View Video Details" to check the complete video list where video diagnosis results are beded in.Check the "Detail" button on the right side of each video. You will be able to view the detailed diagnosis results and corresponding suggestions for this video.
Seller App	On the Data Analytics page of Seller APP, switch to the Video tab.Scrolling down, the video list lets you search for videos in a few ways: Input the video name or ID in the search bar. Toggle between Recent, Revenue, Views and Items sold. Once you’ve found the video you want, click on the thumbnail to get its diagnosis.

1. Video Diagnosis is based on a 7-day period starting when the video is published.
2. The Key Metrics are:
   1. Revenue
   2. Videos
   3. Views
   4. Orders
   5. Items sold

Understanding Results and Suggestions in Video Diagnosis

Different suggestions will be triggered depending on the status of the video:

Can do better

1. Click on Expand All to see the suggestion in full and view a tutorial.
2. There's also an Inspirations tab, which shows you videos with high interaction, conversion or finish rates. Click on the thumbnails to view each one.
3. The key metrics section shows the performance of the selected video over the past 7 days.
4. The Product list shows the products in the selected video, along with their respective commission and sold counts.

1. What it means: On a GMV level, your video is performing lower than the industry standard.

Platform	Seller Center	Seller App
Demo

Did not meet threshold

1. Click on Expand All to see the suggestion in full and a link to a playbook that offers a thorough run-through for optimizing video content.
2. There's also an Inspirations tab, which shows you videos with high interaction, conversion or finish rates. Click on the thumbnails to view each one.
3. The key metrics section shows the performance of the selected video over the past 7 days.
4. The Product list shows the products in the selected video and their respective commission and sold counts.

1. What it means: Your video did not meet the minimum requirements for evaluation.

Platform	Seller Center	Seller App
Demo

Trigger violation

1. Click on Go to Account Standing to see the reason(s) for the violations to avoid repeating the same mistakes moving forward.
2. There's also an Inspirations tab, which shows you videos with high interaction, conversion or finish rates. Click on the thumbnails to view each one.
3. The key metrics section shows the performance of the selected video over the past 7 days.
4. The product list shows the products in the selected video and their respective commission and sold counts.

1. What it means: Your video has triggered violations according to GNE, which has led to a decrease in traffic.

Platform	Seller Center	Seller App
Demo

Good performance

1. No suggestions will be triggered.
2. There will not be an Inspirations tab, but there will still be a product list showing the products in the selected video and their respective commission and sold counts.

1. What it means: Your video is performing well

Platform	Seller Center	Seller App
Demo

FAQs

1. Is the data on Video Diagnosis real-time?

• No, it is based on a 7 day period.