TikTok Shop simplifies the shipping process by automatically assigning TikTok Shipping as the default option during account setup.

1. Setting Up Your Warehouse

You need to set up the correct warehouse or pickup address. When you choose courier pickup services, TikTok Shop retrieves this address to schedule courier pickup.

1. From your TikTok Shop Seller Center, click Orders > Shipping Settings > Delivery Settings

2. From the Delivery Settings Page, click Set up.
3. Set up your pickup warehouse and return warehouse address.
4. Enter or update your warehouse details:
   • Warehouse Name
   • Contact Person
   • Phone
   • Address
5. Click Submit.

Notes:

• You can set up one warehouse or enable multi-warehouse mode and set a default warehouse.
• The system verifies your address for USPS compatibility. If it’s invalid, hints will be provided to modify it.

2. Setting Up Shipping Options

Setup Instructions

Go to Seller Center → My Account → Account Settings → Warehouse Settings.

Default for new US sellers: TikTok Shipping.

If you want Seller Shipping, you must: Complete the shipping fee template before uploading products.
If unsure of your warehouse address, use your business or residential address (you can update it later).

Overview of Shipping Options

Category	TikTok Shipping (Default)	Seller Shipping	Fulfilled by TikTok (FBT)
Setup / Enrollment	Default for all new sellers; setup in Seller Center	Enable in Seller Center	Invite-only If you are interested in FBT, you can find more information and sign up details on TikTok Shop
Integrations	Shopify: yesWooCommerce: noChannel Advisor: no	Shopify: yesWooCommerce: yesChannel Advisor: yes	No integrations
Inventory Storage	Seller	Seller	TikTok warehouse
Carrier Selection	TikTok auto-assigns based on buyer’s choice & seller’s rules; seller can override (pays cost difference) Eligible carriers: USPS, UPS, Fedex*	Seller chooses carriers/rates Eligible carriers	TikTok decides (based on warehouse rate cards)
Shipping Labels	Purchased through TikTok in Seller Center (USPS, UPS, FedEx rates)	Purchased by seller	Provided by TikTok
Dispatch SLA	3 business days	3 business days	1 business day
Splitting / Combining Orders	Seller manually handles before label printing (liable for extra cost)	Seller manually handles (liable for extra cost)	TikTok warehouse decides
Tracking Upload	TikTok auto-updates	Seller (1 edit only; USPS manifest option available)	TikTok auto-updates
Return to Sender (RTS) Cost	TikTok pays	Seller pays	TikTok pays
Returns / Refunds Mgmt.	Mix: Seller + TikTok (some scenarios)	Seller approves/rejects	Mix: TikTok + Seller
Compensation for Logistics Issues	Eligible: • DNR → file with TikTok • Lost/Damaged → USPS/UPS file with carrier, FedEx file with TikTok	Not eligible	Eligible (sometimes auto-issued; otherwise file with TikTok)
Shipping Discounts / Free Shipping	TikTok promos + free shipping for most customers	N/A	Free shipping for most customers
Customer Service (Logistics Issues)	TikTok handles	Seller handles	TikTok handles

*subject to change or limitations

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FAQs

How do I create Shipping Templates?

• Go to Seller Center > Orders > Shipping settings > Delivery settings > Shipping Templates.
• Click Create New Template, fill in required fields, and click Submit.
• Ensure shipping fees align with TikTok Shop's recommendations to avoid restrictions.

More Information HERE

How do I switch between Seller Shipping and TikTok Shipping?

You can go to your Shipping Options page and switch services. Please note: this will only impact future orders placed after the switch.

I would like to ship by myself using my own Shipping Labels. Can I just not use TikTok Shipping?

Yes, you can go to your Shipping Options page and switch services. Please note: this will only impact future orders placed after the switch.

How do I arrange a pickup or dropoff to the carrier?

Our TikTok Shipping Providers support both Drop-off and Pick-up. Learn more here at Scheduling a Pickup or Dropoff.