Direct-to-Consumers Merchants Self-Verification

Account Management

How We Help You Win?

Exclusive DTC Benefits Summary:

  1. Dedicated Onboarding & Operational Support
  2. Governance Protections & Policy Exemptions
  3. Exclusive Seller Missions & Incentive Programs
  4. Marketing Support to Incubate Hero Products
  5. Unlimited Creator Outreach & Prioritized Creator Engagement
  6. Access to DTC Campaigns & Co-Funded Promotions
  7. Exclusive Communities & Education Resources

📌 Notes/Disclaimers:

  • Eligible Brands: Direct-to-consumer (DTC) brands with annual GMV >$1M (all channel combined), running websites using Shopify or other DTC platforms (Woocommerce, Bigcommerce, Magento, etc.)
  • Eligibility subject to seller GMV, SPS score, and platform compliance status.
  • Most programs require opt-in or nomination through Pearl or internal team leads.
  • All benefits above are aligned with platform readiness and growth stage strategies.
Benefit
Summary
Dedicated Onboarding & Operational Support
Get personalized support from day one. Our onboarding specialists and merchant success teams (SAM/SOS) guide you through setup, activation, and growth.
  • DTC brands are supported by SOS specialists for onboarding and activation.
  • DTC with $10M+ GMV automatically receives additional dedicated Account Managers (AM) and Service Account Management (SAM) support, including strategy guidance, governance issue resolution, and performance reviews.
Governance Protections & Policy Exemptions
Qualified DTC brands receive priority handling and platform protections, including faster product moderation, probation exemptions, and a dedicated appeal process.
  • DTC brands may qualify for VIP governance privileges, including priority onboarding, expedited moderation, and exclusive protection and appeal support. Eligibility depends on AM management and compliance standing.
  • DTC with $10M+ GMV may be eligible for Blue Check and “Authorized Seller” badges to enhance customer trust and storefront visibility.
Exclusive Seller Missions & Incentive Programs
Earn vouchers and subsidies by completing growth-focused tasks. These programs reward progress and unlock new levels of support.
  • DTC brands are eligible for seller missions to receive co-funded vouchers, product subsidies, and marketing support. Missions are customized based on scale and growth stage.
  • DTC with $10M+ GMV are eligible for the Special Partnership Accelerator (SPA) program, which offers referral fee rebates upon meeting GMV, content, and performance benchmarks.
Marketing Support to Incubate Hero Products
Submit your hero products for cold-start support. We’ll boost visibility through curated marking, affiliate promotion, and placement in new-product events.
  • DTC brands can nominate products for participation and receive cold-start support, affiliate amplification, and campaign placements.
  • DTC with $10M+ GMV are automatically eligible for cold-start and hero product marketing support.
  • Selected Fashion DTC merchants (with plans to expand to more in 2025) are eligible for an Ads credit rebate if they do not achieve 3 sales within the first 4 days of advertising.
Unlimited Creator Outreach & Prioritized Creator Engagement
Reach out to as many creators as you want — no weekly caps. Get prioritized matchmaking and greater visibility in the Creator Marketplace.
  • DTC brands are exempted from the weekly affiliate outreach quota
  • DTC brands are eligible for marketing support, exclusive product features, and platform-funded programs and incentives—including sample campaigns, commission boosts, and creator tasks—to, to facilitate matchmaking with top-tier creators.
Access to DTC Campaigns & Co-Funded Promotions
Participate in exclusive DTC campaigns and joint marketing promotions. TikTok Shop matches your investment to amplify reach and performance.
  • DTC brands can join category-level DTC campaigns and other exclusive campaigns
  • Eligible brands (SPS ≥ 2.5 and T3+ or high-potential sellers) can access Co-Funded Promotion (CFP) programs, which offer matched platform investment to boost visibility and sales.
Exclusive Communities & Education Resources
Join DTC Seller Community BootCamp, access best-in-class playbooks, and attend live workshops designed to help your DTC brand scale smarter.

How to apply self verification:

Step 1: Go to your My Account > Seller Profile > Seller Information.
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There you will see the "Apply" button for you to self verify yourself. If you are setting up your store, you can also click home and self verify yourself.
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Step 2: After you click apply, please follow the steps on the page and fill up your information
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Step 3: After you have insert all of the necessary information you will be taken to the submission page
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Step 4: Once you have submitted we will notify you through email for any progress update.
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