How to Manage Team Access to Organization Account on TikTok Shop

Account Management

Summary

What are the key steps for managing team access on a TikTok Shop Organization Account?

  • Log into Seller Center, navigate to "My Account" > "Linked Accounts," then click "Manage team access." Invite team members by creating new sub-accounts or linking existing ones, assigning them Affiliate Manager or Main Administrator roles.
  • Manage access by viewing, adding, or revoking roles anytime. Removing roles or deleting accounts immediately logs out those users from the Organization Account.

How can sellers securely add or remove team members without sharing passwords?

  • Sellers can create sub-accounts with specific roles, allowing team members to co-manage without sharing the main password. Access is controlled via role assignment and can be revoked instantly to maintain security.
  • When access is revoked, sub-account owners lose login credentials and active sessions are logged out automatically, ensuring no unauthorized access remains.

What limitations exist for sub-account holders managing the Organization Account?

  • Sub-account holders with Affiliate Manager or Main Administrator roles can manage the Organization Account but cannot access any personal accounts linked to the shop.
  • Losing assigned roles or removal from the organization immediately cuts off their access to the main account credentials and active sessions.

What are the implications of this team access management feature for TikTok Shop sellers?

  • This feature streamlines shop operations by enabling secure, role-based team collaboration without compromising account safety.
  • It reduces risks associated with password sharing and allows flexible, real-time control over who can manage the shop’s Organization Account.

Manage team access to your TikTok Shop Organization Account

Manage team access to your official Organization Account with ease. As the Main Shop Administrator, you can now view, add, or revoke access at any time. This simplifies TikTok Shop operations and ensures account safety, as you no longer need to share your password with team members. This functionality is available only on Organization Accounts.

Step-by-step guide

StepInstructionIllustration
Step 1
  • Log into Seller Center.
  • Navigate to your profile section at the top right corner and click "My Account".
  • Select "Linked Accounts" to get started.
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Click "Manage team access" on the top right corner of the page.
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Step 2Invite team members to co-manage your shop's Organization Account by either creating new sub-accounts or linking existing accounts to the Affiliate Manager/Main Administrator role. Revoke access easily by deleting accounts or simply changing their roles. Click the "Add" button to get started.
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For a new employeeSelect "Create a new sub-account" and click "Continue".
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Fill in the required information and assign the sub-account either the Affiliate Manager or Main Administrator role.Note: You must select one of these two roles to grant management access. Only sub-accounts with these specific roles can have access to your organization account.
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Click the "Send Invite" button on the top right corner of the page to send the activation link for the sub-account.
The sub-account owner can follow the instructions to get their unique login credentials and log into your TikTok Shop organization account.
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For an existing employeeChoose "Select existing sub-account" and select a target existing sub-account from the dropdown to grant access. Click "Next".
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Fill in relevant information and assign either Affiliate Manager or Main Administrator role for the sub-account. Click the "Save" button.
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Step 3Manage team access.
As the Main Shop Administrator:
  • Manage your team access from the page.
  • You can view, add, or revoke team access at any time.
    • To revoke the management access of sub-accounts, simply remove the Affiliate Manager or Main Administrator role associated with sub-accounts or delete these accounts permanently from your team dashboard. Once access is revoked, any active sessions from this sub-account on the TikTok Organization Account will be automatically logged out.
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As the sub-account owner with management access:
  • Log into Seller Center and go to the same account binding page (Seller Center > Profile - "My account" > "Linked Accounts").
  • Obtain login credentials for the organization account.
Note: As an Affiliate Manager or Main Administrator, you're able to manage the Organization Account created and belonged to the shop entity. You will NOT have access to personal accounts associated with the shop.
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Note: To ensure account security, if a sub-account is removed from the organization or loses its Affiliate Manager or Main Administrator role, the owner will immediately lose access to the main account's login credentials. Additionally, any active sessions from this sub-account on the TikTok Organization Account will be automatically logged out.