Creator Identity Verification

Registration & Operation

Creator Identity Verification

Affiliate and Marketing creators will be asked to verify their identity before they can withdraw their commissions from Creator Center. Affiliate and Marketing creators who fail the identity check will not be allowed to withdraw their commissions from Creator Center.
This verification process may involve submitting relevant personal identity information, such as:
  • Your full name
  • Date of birth
  • Your address
  • Photos of the front and back of one of the following valid government-issued identification documents, such as:
    • U.S. driver's license
    • U.S. state-issued identity
    • Passport (Personal details page only)
One ID can be used to verify up to five creator accounts. Creators who fail to complete the identity verification process will not be granted e-commerce permissions on TikTok Shop. Learn more about TikTok Shop's Creator Eligibility Policy.

Identity verification process

Step 1: Initiating the identity verification Process

Creator typeIdentity verification process
Affiliate CreatorMarketing Creator with TikTok Shop Product Marketplace access
When you enter the TikTok Shop Creator Center - Earnings page in the app, you may see a prompt saying "Verify your identity to cash out". You can click "Add" to start the identity verification process.
Or you may be presented with a pop-up requesting you to verify your identity when withdrawing. You can click "Verify" to start the identity verification process.
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Official Creators
  • Official creators are exempted from the creator identity verification process.

Step 2: Completing the Identity Verification Process

Once a Creator or associated Creator account begins the identity verification process, the following steps must be followed.
Steps
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  1. Fill out all the required fields in the identity verification form, and upload photos of a government-issued identity, then click "Submit." Ensure the information matches your valid government-issued identity.
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  1. It may take a few minutes to verify your identity. In some cases, the verification may take up to 24 hours.
  • You can check your TikTok inbox or TikTok Shop Creator Center inbox to check the latest identity verification status.
    • TikTok > Inbox > System
    • TikTok > Creator tools > TikTok Shop for Creator > Top Right notification Center
If your identity verification is successful, you will be able to continue withdrawing your earnings.
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  • If you are unable to verify your identity due to any of the following reasons, you can try to verify your age again up to 10 times via the same method:
    • The image you submitted is of insufficient quality (including black and white images, blur, glare, etc.) or is not the original file.
    • The image you submitted failed to upload or process due to a technical problem.
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  • If you are unable to verify your identity after multiple attempts, or you are unable to verify your identity for other reasons, via the other two methods to complete the age verification process. You can submit a selfie holding your ID for appeal.
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FAQs

  1. My identity was rejected, but I think this is a mistake. How can I get help?
If your identity verification fails, you will have the option to appeal. You can appeal by clicking "Appeal" on the rejection page and submitting photos of a government-issued identity and a selfie photo while showing the front of your ID in frame.We accept one of the following US government-issued identification documents for the selfie:
  • U.S. driver's license
  • U.S. state-issued identity
  • Passport
You have up to 2 attempts to submit an appeal.
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  1. Do I need to verify my identity when binding multiple accounts on TikTok Shop?
No, you do not need to confirm your age or verify your identity to accept a Marketing or Official Shop creator bind.
However, if you have accepted a Marketing creator bind and want to access the TikTok Shop Product Marketplace, you may have to pass the age confirmation and identity verification process.
  1. Can I use the same ID to verify multiple creator accounts?
One ID can be used to verify up to five creator accounts.