Creator Identity Verification

Registration & Operation

Summary

What is the identity verification requirement for Affiliate and Marketing creators on TikTok Shop?

  • Affiliate and Marketing creators must verify their identity before withdrawing commissions from Creator Center; failure to verify blocks commission withdrawal and e-commerce permissions.
  • Verification requires submitting personal info (name, DOB, address) and photos of a valid government-issued ID (e.g., U.S. driver’s license, state ID, or passport).

How does the identity verification process work and what steps should creators follow?

  • Creators initiate verification via prompts on the Earnings page or during withdrawal, then complete a form and upload ID photos matching their government-issued ID.
  • Verification typically takes minutes but can take up to 24 hours; status updates appear in TikTok inbox or Creator Center notifications.

What should creators do if their identity verification is rejected or fails?

  • Creators can retry verification up to 10 times if issues are due to poor image quality or technical errors.
  • If repeated attempts fail, creators can appeal by submitting a selfie holding their ID; up to 2 appeal attempts are allowed.

Can one ID be used to verify multiple creator accounts, and are there exceptions?

  • One government-issued ID can verify up to five creator accounts.
  • Official creators are exempt from identity verification, and binding multiple accounts does not require repeated verification unless accessing the Product Marketplace.

What are the implications for creators who do not complete identity verification?

  • Without verification, creators cannot withdraw earnings or gain e-commerce permissions on TikTok Shop, limiting their ability to monetize and participate fully in the platform’s commerce features.

Creator Identity Verification

Affiliate and Marketing creators will be asked to verify their identity before they can withdraw their commissions from Creator Center. Affiliate and Marketing creators who fail the identity check will not be allowed to withdraw their commissions from Creator Center.
This verification process may involve submitting relevant personal identity information, such as:
  • Your full name
  • Date of birth
  • Your address
  • Photos of the front and back of one of the following valid government-issued identity identification documents, such as:
    • U.S. driver's license
    • U.S. state-issued identity
    • Passport (Personal details page only)
One ID can be used to verify up to five creator accounts. Creators who fail to complete the identity verification process will not be granted e-commerce permissions on TikTok Shop. Learn more about TikTok Shop's Creator Eligibility Policy.

Identity verification process

Step 1: Initiating the identity verification Process

Creator typeIdentity verification process
Affiliate CreatorMarketing Creator with TikTok Shop Product Marketplace access
When you enter the TikTok Shop Creator Center - Earnings page in the app, you may see a prompt saying "Verify your identity to cash out". You can click "Add" to start the identity verification process.
Or you may be presented with a pop-up requesting you to verify your identity when withdrawing. You can click "Verify" to start the identity verification process.image
Official Creators
  • Official creators are exempted from the creator identity verification process.

Step 2: Completing the Identity Verification Process

Once a Creator or associated Creator account begins the identity verification process, the following steps must be followed.
Steps
Screenshot
  1. Fill out all the required fields in the identity verification form, and upload photos of a government-issued identity, then click "Submit." Ensure the information matches your valid government-issued identity.
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  1. It may take a few minutes to verify your identity. In some cases, the verification may take up to 24 hours.
  • You can check your TikTok inbox or TikTok Shop Creator Center inbox to check the latest identity verification status.
    • TikTok > Inbox > System
    • TikTok > Creator tools > TikTok Shop for Creator > Top Right notification Center
If your identity verification is successful, you will be able to continue withdrawing your earnings.
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  • If you are unable to verify your identity due to any of the following reasons, you can try to verify your age again up to 10 times via the same method:
    • The image you submitted is of insufficient quality (including black and white images, blur, glare, etc.) or is not the original file.
    • The image you submitted failed to upload or process due to a technical problem.
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  • If you are unable to verify your identity after multiple attempts, or you are unable to verify your identity for other reasons, via the other two methods to complete the age verification process. You can submit a selfie holding your ID for appeal.
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FAQs

  1. My identity was rejected, but I think this is a mistake. How can I get help?
If your identity verification fails, you will have the option to appeal. You can appeal by clicking "Appeal" on the rejection page and submitting photos of a government-issued identity and a selfie photo while showing the front of your ID in frame.We accept one of the following US government-issued identification documents for the selfie:
  • U.S. driver's license
  • U.S. state-issued identity
  • Passport
You have up to 2 attempts to submit an appeal.
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  1. Do I need to verify my identity when binding multiple accounts on TikTok Shop?
No, you do not need to confirm your age or verify your identity to accept a Marketing or Official Shop creator bind.
However, if you have accepted a Marketing creator bind and want to access the TikTok Shop Product Marketplace, you may have to pass the age confirmation and identity verification process.
  1. Can I use the same ID to verify multiple creator accounts?
One ID can be used to verify up to five creator accounts.