Creator Identity Verification
08/06/2025
Summary
What is the identity verification requirement for Affiliate and Marketing creators on TikTok Shop?
- Affiliate and Marketing creators must verify their identity before withdrawing commissions from Creator Center; failure to verify blocks commission withdrawal and e-commerce permissions.
- Verification requires submitting personal info (name, DOB, address) and photos of a valid government-issued ID (e.g., U.S. driver’s license, state ID, or passport).
How does the identity verification process work and what steps should creators follow?
- Creators initiate verification via prompts on the Earnings page or during withdrawal, then complete a form and upload ID photos matching their government-issued ID.
- Verification typically takes minutes but can take up to 24 hours; status updates appear in TikTok inbox or Creator Center notifications.
What should creators do if their identity verification is rejected or fails?
- Creators can retry verification up to 10 times if issues are due to poor image quality or technical errors.
- If repeated attempts fail, creators can appeal by submitting a selfie holding their ID; up to 2 appeal attempts are allowed.
Can one ID be used to verify multiple creator accounts, and are there exceptions?
- One government-issued ID can verify up to five creator accounts.
- Official creators are exempt from identity verification, and binding multiple accounts does not require repeated verification unless accessing the Product Marketplace.
What are the implications for creators who do not complete identity verification?
- Without verification, creators cannot withdraw earnings or gain e-commerce permissions on TikTok Shop, limiting their ability to monetize and participate fully in the platform’s commerce features.
Creator Identity Verification
Affiliate and Marketing creators will be asked to verify their identity before they can withdraw their commissions from Creator Center. Affiliate and Marketing creators who fail the identity check will not be allowed to withdraw their commissions from Creator Center.This verification process may involve submitting relevant personal identity information, such as:
- Your full name
- Date of birth
- Your address
- Photos of the front and back of one of the following valid government-issued
identityidentification documents, such as:- U.S. driver's license
- U.S. state-issued identity
- Passport (Personal details page only)
Identity verification process
Step 1: Initiating the identity verification Process
Creator type | Identity verification process |
Affiliate CreatorMarketing Creator with TikTok Shop Product Marketplace access | When you enter the TikTok Shop Creator Center - Earnings page in the app, you may see a prompt saying "Verify your identity to cash out". You can click "Add" to start the identity verification process. Or you may be presented with a pop-up requesting you to verify your identity when withdrawing. You can click "Verify" to start the identity verification process.![]() |
Official Creators |
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Step 2: Completing the Identity Verification Process
Once a Creator or associated Creator account begins the identity verification process, the following steps must be followed.Steps | Screenshot |
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FAQs
- My identity was rejected, but I think this is a mistake. How can I get help?
If your identity verification fails, you will have the option to appeal. You can appeal by clicking "Appeal" on the rejection page and submitting photos of a government-issued identity and a selfie photo while showing the front of your ID in frame.We accept one of the following US government-issued identification documents for the selfie:
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- Do I need to verify my identity when binding multiple accounts on TikTok Shop?
However, if you have accepted a Marketing creator bind and want to access the TikTok Shop Product Marketplace, you may have to pass the age confirmation and identity verification process.
- Can I use the same ID to verify multiple creator accounts?
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