January 2025 Product Innovation

Summary

What new features have been introduced to simplify store management and boost sales on TikTok Shop?

  • LIVE Manager allows real-time selling with features like Practice Mode, desktop streaming, and event scheduling.
  • Easy Product Setup Flow provides step-by-step guidance for listing products quickly.
  • Async Category Qualification streamlines listing in restricted categories by allowing simultaneous application and listing.

What improvements have been made to the shipping and logistics process on TikTok Shop?

  • Free shipping insurance for orders up to $200 is now available through the Seller Center app and API integrations.
  • Sellers can update tracking numbers until delivery without contacting TikTok Shop, removing the previous 72-hour limit.
  • A consolidated report for Fulfilled by TikTok (FBT) inventory costs enhances visibility and benchmarking.

How can sellers engage customers using TikTok for Shopify?

  • Sellers can drive sales with targeted outreach to recent customers and abandoned cart audiences directly from their Shopify admin.
Every month, we introduce new products and features designed to simplify store management, boost sales, and strengthen your connections with customers. Come explore what's new and take your business to the next level!

SHOPPABLE CONTENT

LIVE Manager

Explore selling in real time through LIVE Manager, your one-stop shop for managing a LIVE Shopping event. Rehearse key hosting skills with Practice Mode, launch your LIVE entirely from desktop where you'll be able to stream with Open Broadcast Software (OBS) LIVE Camera, and schedule LIVEs ahead of time with LIVE Events, helping you to promote your upcoming LIVEs across TikTok and other social media platforms.
Getting started has never been easier. On your desktop, head to TikTok.com and expand the menu to the right of your log in button. In the drop down, click on LIVE Manager.
Learn more

PRODUCTS & MERCHANDISING

Easy Product Setup Flow

It's now simpler than ever to list new products with clear, step-by-step guidance, enabling you to quickly and easily list your products and start selling faster.
To access, log into Seller Center on Desktop > navigate to Products on the left-hand navigation bar > click Products > click Add new product. From here, you'll be guided through each step.

Async Category Qualification

We're making it easier and faster for you to list products in restricted categories. You can now apply for category approval and create your product listing at the same time, saving you time and streamlining the process.
To access, log in to Seller Center > Go to Products on the left-hand navigation bar > click Manage Products from the drop-down > select Add Product . After adding your product images and product name, choose your category or accept the system's auto-recommended category. If the category is restricted, you will need to apply for additional permission either before or after submitting the listing.

SHIPPING & LOGISTICS

Shipping Insurance

Starting December 20, 2024, when you purchase TikTok Shipping labels through the Seller Center app or open API integrations, TikTok Shop automatically provides free insurance for order value of up to $200, previously only available on desktop. Additionally, we’ve made improvements to the insurance claim process on desktop, speeding up claim resolutions.

Get better visibility into your Fulfilled by TikTok (FBT) inventory costs

We've launched a new feature that consolidates inventory cost into a single report across the entire Fulfilled by TikTok (FBT) network, giving you improved visibility and enabling better benchmarking against industry standards.

Update tracking numbers without contacting TikTok Shop

We’re rolling out improvements to make updating Seller Shipping tracking easier. Starting February 7, sellers in good standing can make a one-time edit to their tracking numbers, all the way up until delivery. This removes the 72-hour limit, so sellers no longer need to contact TikTok Shop for updates.

TIKTOK FOR SHOPIFY

Customer Engagement Tools on TikTok for Shopify

Drive sales with targeted customer outreach to recent customers, abandoned cart audiences, and more - now available directly in your Shopify admin.