Features in Seller App

07/07/2025

Affiliate Plan

Summary

What are the main features of the TikTok Shop Seller Center App and how does it support sellers?

The app enables sellers to register, manage products, process orders, handle returns/refunds, provide customer support, and analyze data—all from mobile devices.
It now includes an affiliate entrance for newcomers to affiliate marketing, facilitating seamless onboarding and product collaboration.

How can sellers set up and manage open collaboration for affiliate marketing within the app?

Sellers enable open collaboration by toggling "Auto-add products" ON in the Affiliate Center, which auto-adds future products for affiliate promotion.
They can set and edit commission rates per product, view auto opt-in status, and manually add products not yet included in open collaboration.

What important considerations should sellers know about commission rate changes for products already promoted by creators?

If commission rates are edited after creators start promoting products, the original commission rate remains effective for those creators for up to 30 days before the new rate applies.

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Overview

The TikTok Shop Seller Center App empowers sellers with the ability to manage their TikTok Shop directly from their mobile devices. It offers a range of features, including seller registration, product management, order processing, handling returns and refunds, customer support, and data analysis. The app now introduces an affiliate entrance, allowing newcomers to affiliate marketing to onboard seamlessly and add their products for open collaboration.

Key Features

Step 1: Navigate to the Affiliate Center tab

Step 2: To set up open collaboration, navigate to open collaboration settings: When you turn Auto-add products toggle ON, , all future Seller Center products will be automatically added to Open Collaboration.

Step 3: Set up commission rates

Step 4: In the Open Collaboration tab, you can view your auto opt-in status and see which products have been added with a commission rate. Additionally, you have the ability to edit commission rates at the product level.

You can also navigate to the not added tab to add products that have not been added to the open collaboration

Please note that if creators are already promoting your products and you decide to edit the commission, the original commission rate will remain in effect for those creators for up to 30 days.