【US-Mexico】Manage Product - Sync Product to MX

03/06/2026

Manage Product

Summary

1. How can sellers effectively manage and sync their products from the US store to the Mexico TikTok Shop?

Sellers can manage products by searching, editing, deleting, copying, deactivating, and adjusting prices or stock individually or in batches on the Manage Product page. Syncing to Mexico involves enabling the “To Sync” switch, reviewing auto-translated content, completing Mexico-specific info (price, stock, warehouse), and confirming for approval.
Syncing allows reuse of US product info, speeding expansion. Sellers can sync single or multiple products via batch tools, review translations, and control which US edits sync to Mexico, maintaining independent listings per market.

2. What are the key product category restrictions and approval requirements when syncing products to the Mexico market?

Products can only be synced if their category is open and allowed in Mexico; unsupported categories disable syncing with an explanatory tooltip.
Some Mexico categories require special approval (invite-only); syncing is blocked until approval is granted, ensuring compliance with local regulations.

3. What specific product information must sellers review or complete manually when syncing to the Mexico store?

Sellers must verify and adjust auto-translated text fields (title, description, attributes) for accuracy and buyer clarity.
Mexico-specific mandatory fields include pricing in MXN, stock quantity allocated from warehouses, warehouse selection, category confirmation, logistics, shipping settings, and any missing required attributes.

4. How does TikTok Shop classify product statuses, and what actions can sellers take for each status?

Products are categorized as All, Live (visible and purchasable), Deactivated (offline), Suspended (failed compliance or frozen), Draft (not submitted), Deleted, Synched (enabled in Mexico), and Not Synched (US only).
Sellers can edit, deactivate, activate, delete, recover, copy, or change price/stock depending on status, with suspended frozen products being non-editable and non-resubmittable.

5. What are the limitations and recommendations regarding product listings and showcase visibility on TikTok Shop?

There is no limit on active products uploaded, but only up to 1000 products can be shown in the store’s Showcase section on the TikTok app.
Sellers should confirm how many products to display in showcase, shop, live, and short video sections to optimize customer browsing and sales potential.

Show moreShow less

In this article, you will learn how to manage your product(s) on TikTok Shop seamlessly. Managing your products is a crucial part of your success. Firstly, take a look at the overview below to see the steps on how to manage your product on TikTok Shop.

On the Manage Product page, you can search for products by Seller SKU, category, and price, as well as edit, delete, copy, deactivate, change price and stock of products one by one or in batch. You can also easily manage your TikTok Shop products that have been classified based on various product statuses.

Click here to Manage Products on your own.

Important: All products must comply with the following TikTok Shop product guidelines.

TikTok Shop Prohibited Products Guidelines
TikTok Shop Restricted Products Guidelines

Sellers can easily find those links to the guidelines in the Category section when adding a new product.

Sync an Existing Product.

For products that are not yet synced to Mexico, you can enable syncing by turning on the “To Sync” switch.

Before syncing, TikTok Shop will automatically check whether your product category can be sold in Mexico.

Category Not Open in Mexico

If your product category is not currently supported in the Mexico market:

The To Sync switch will be automatically disabled
When you hover over it, you’ll see a message explaining that the category is not available in Mexico

In this case, the product cannot be synced until the category becomes available.

Some categories in Mexico require special approval before products can be listed.

If your product belongs to an invite-only category and approval has not been granted:

Syncing will not be available
A message will appear explaining that the category requires qualification

Once your application is approved, you’ll be able to sync the product.

Basic Information

Once you click To Sync, a side product editing page will appear.

Before syncing your product to the Mexico market, please review the auto-translated content provided by the system.

At this step, only text-based fields will be displayed for review, including:

Product title
Product description
Product attributes
Sales attributes

Tip: We recommend carefully reviewing all translated content and making adjustments if needed to ensure accuracy and improve buyer understanding.

After confirming the translations, you’ll be asked to complete product information such as prices, stocks and warehouseOn this page, follow the on-screen guidance to complete:

Pricing: the retail price in MXN for the Mexican market
Warehouse: choose the warehouse of the product that you wish to allocate to the Mexican market
Quantity: amounts of stock allocated from the US warehouse for the Mexican market. Be aware that the total stock is shareable among those 2 markets.

After completing all required fields, click the Confirm button for approval.

Sync from Edit the Product Page

On the Product List page, click the Edit icon to enter the product editing page.

On the editing page, go to the Shipping module and configure the Multi-Shop Listing section.

Choose Mexico and click on Check info and a side window will pop up similar to the above mentioned synched method.

Submit Edited Product InformationAfter completing all required information for the Mexico store product, clickUpdate to save the product information.

Sync Multiple Products

You can sync multiple products to TikTok Shop in one go by using the Batch Tool feature under the Products menu. For guidance, follow the step-by-step process below:

Step 1: Select the products or

Option A: Select the products

On the Manage Products page, select the products you want to sync to the Mexico store.

Once products are selected, a bulk action bar will appear at the bottom of the page.

Click the “…” (More options) button in the action bar.
Select “Sync to Mexico” from the dropdown menu.

Option B: Sync Button from the top Menu

On the Manage Products page, you can also start syncing products to the Mexico store directly from the top-right menu.

Go to Products > Manage Products in Seller Center.
In the top-right corner of the page, click “Sync to Mexico.”

Step 2: Select the products

Skip this step if you choose to use Option A from Step1.

Select the products you want to sync to the Mexico store and check the Mexico Market box under the Target Shop.

Step 3: Download the Template

Download a template for the products selected from Step 2.

Step 4: Fill in the Information

Important: Do not add or delete any rows or columns in the template.

Read this table below for more details on how to fill the template:


Field	Mandatory/optional	Description
Manufacturer ID	Mandantory under specific conditions	Enter or select IDs from the dropdown (you can find the IDs in the account setting-qualification center - Manufacturer/ Responsible Person)
Responsible Person (RP) ID	Mandantory under specific conditions
Category	Mandatory	Select the category that matches the product from the drop-down list.
Brand	Optional	Select the brand that matches the product from the drop-down list. If no brand is selected, it will be left empty and considered to have no brand.
Product Name	Mandatory	• Product name must be less than 255 characters. • Enter the title of your product. • If there are multiple SKUs, keep the titles consistent.
Product Description	Mandatory	Provide a detailed description of the product, such as product specifications, materials, box content and so on. A structured and informative product description can help customers make purchase decisions. It's recommended to provide 3-5 selling points and each one can be described within 250 characters and several images, like feel, usage and benefits, etc. Make it easier to read by good use of segmentation, bolding, numbering, etc.
Package weight	Mandatory	Make sure the parcel dimensions are accurate as they will be used to calculate the shipping fee and shipping method. Cells with red borders are required.
Package length	Mandantory under specific conditions
Package width	Mandantory under specific conditions
Package height	Mandantory under specific conditions
Delivery options	Optional	The delivery options for this product are the same as the delivery options for the shop.
Variation 1	Mandantory under specific conditions	List the variations of your product (e.g., color) in this column. Be sure to include at least one option for each variation (e.g., Red). Each entry can be up to 35 characters. Remember, products must share the same product name and package dimensions to be grouped as variants. Please refer to the 'Example' sheet for examples.
Variation 2	Optional	Complete this column only if your product has additional variations beyond those in the previous Variation column. Here, you can specify more detailed options, such as sizes within colors or other secondary variations. For example, if your product comes in two colors (red and black), with each color having two sizes (S and M), you'll need to complete four rows. Each entry can be up to 50 characters. Remember, products must share the same Product name and Package dimension' to be grouped as variants. Please refer to the 'Example' sheet for examples.
Variant image	Optional	Enter the URL of an image of the variant.
Retail Price (Local Currency)	Mandatory	Enter the price of the product or variant. DO NOT include any currency symbols.
Quantity / Quantity in xx warehouse	Mandantory under specific conditions	Please enter the quantity of the product in the corresponding warehouse. For product categories with a limitation on quantity, the cells are grayed out. The quantity will be set as 1 by default when publishing. If you have multiple warehouses, the first warehouse will be used here automatically. Any edits to the quantity information on this template will not take effect. You can only edit the quantity in Seller Centre on PC. For more information, please visit TikTok Shop Academy.
Quantity in testIE	Mandantory under specific conditions	Please enter the quantity of the product in the corresponding warehouse. For product categories with a limitation on quantity, the cells are grayed out. The quantity will be set as 1 by default when publishing. If you have multiple warehouses, the first warehouse will be used here automatically. Any edits to the quantity information on this template will not take effect. You can only edit the quantity in Seller Centre on PC. For more information, please visit TikTok Shop Academy.
Seller SKU	Optional	Identifier of the product or variant. This is used to quickly find the item in other systems.
Main Product Image	Mandatory	Copy the product image URL here. This image will be the cover image of the product. • Main product image aspect ratio: Between 3:4 and 4:3. • Picture pixel range: Between 100×100 px and 1200×1200 px; the higher, the clearer. It's recommended to provide 6 images to communicate the selling points and features of your products, inform and interest customers, and reinforce your brand. It's recommended to use a white background image as the first image instead of using an image with other elements. Good images make it easy for customers to evaluate the product. Images should be clear, informative, and attractive.
Product Image 2	Optional	Copy the URL here.
Product Image 3		Copy the URL here.
Product Image 4		Copy the URL here.
Product Image 5		Copy the URL here.
Product Image 6		Copy the URL here.
Product Image 7		Copy the URL here.
Product Image 8		Copy the URL here.
Product Image 9		Copy the URL here.
Size Chart	Mandantory under specific conditions	Copy the URL or enter the size chart template ID here. This field is not supported for some product categories. If you enter information for a product in an affected category, the information entered for this field won't be published. Other information will be published as normal.

Step 5: Upload Spreadsheet

If the Sync product fails to Upload

After uploading, go the "Manage product" page to check the uploaded products.

Note:

Duplicate templates can only be uploaded once;

"Failed Entries" only includes the failed products, and the products that have been uploaded successfully do not need to be uploaded again.

Sync Edits to MX Store

Any changes made to your US store product listings can be synced directly to your Mexico store.

After completing your edits in the US store:

You can choose which updates to sync to the Mexico store
You also have the option to exclude specific edits if they are not applicable to Mexico

This gives you full control over how product updates are applied across markets, helping you save time while ensuring your Mexico listings stay accurate and up to date.

Product Statuses

Manage your TikTok Shop products that have been classified based on various product statuses which separated by following tabs:

All	Show all products with various statuses	Sellers can do: Edit Product Deactivate Product Copy Product Change Price & Stock Delete Product
Live	Show all products that are visible online and can be purchased by customers	Sellers can do: Edit Product Deactivate Product Copy Product Change Price & Stock Delete Product
Deactivated	Products that sellers make them offline	Sellers can do: Activate Product Edit Product Delete Product
Suspended	Products are being suspended for some reason.	Failed: Product information does not comply with product guidelines. Sellers can resubmit after making some adjustments Frozen: Products that are illegal, harmful, or counterfeit. For this product, sellers cannot resubmit or modify
Draft	Show products that the information has been filled with but not submitted yet	Sellers can do: Edit Product Delete Product
Deleted	Show products that have been deleted by sellers	Sellers can return deleted products to the deactivated product list by clicking "Recover"
Synched	The product has been successfully enabled for selling in the Mexico store.
Not Synched	The product is available in the US store, but has not been enabled for selling in the Mexico store.

Important: There is no limitation on the number of active products that can be uploaded to TikTok Shop. However, you can only show up to 1000 products on Showcase (the section on your store page on TikTok App where customers can see your product collection). Confirm the number to show in your showcase, shop, live, and short video.