In this article, you will learn how to manage your product(s) and Sync Products for the US-MX Program on TikTok Shop seamlessly.
On the Manage Product page, you can search for products by Seller SKU, category, and price, as well as edit, delete, copy, deactivate, change price and stock of products one by one or in batch. You can also easily manage your TikTok Shop products based on status.
Click here to Manage Products on your own.
Important: All products must comply with the following TikTok Shop product guidelines.

• TikTok Shop Prohibited Products Guidelines
• TikTok Shop Restricted Products Guidelines

Sellers can easily find those links to the guidelines in the Category section when adding a new product.

Sync an Existing Product.

For products that are not yet synced to Mexico, you can enable syncing by turning on the “To Sync” switch.
Before syncing, TikTok Shop will automatically check whether your product category can be sold in Mexico.

Category Not Open in Mexico

If your product category is not currently supported in the Mexico market:

• The To Sync switch will be automatically disabled
• When you hover over it, you’ll see a message explaining that the category is not available in Mexico

In this case, the product cannot be synced until the category becomes available.
Some categories in Mexico require special approval before products can be listed.
If your product belongs to an invite-only category and approval has not been granted:

• Syncing will not be available
• A message will appear explaining that the category requires qualification

Once your application is approved, you’ll be able to sync the product.

Basic Information

Once you click To Sync, a side product editing page will appear.
Before syncing your product to the Mexico market, please review the auto-translated content provided by the system.
At this step, only text-based fields will be displayed for review, including:

• Product title
• Product description
• Product attributes
• Sales attributes

Tip: We recommend carefully reviewing all translated content and making adjustments if needed to ensure accuracy and improve buyer understanding.After confirming the translations, you’ll be asked to complete product information such as prices, stocks and warehouseOn this page, follow the on-screen guidance to complete:

• Pricing: the retail price in MXN for the Mexican market
• Warehouse: choose the warehouse of the product that you wish to allocate to the Mexican market
• Quantity: amounts of stock allocated from the US warehouse for the Mexican market. Be aware that the total stock is shareable among those 2 markets.
  

After completing all required fields, click the Confirm button for approval.

Sync from Edit the Product Page

On the Product List page, click the Edit icon to enter the product editing page.
On the editing page, go to the Shipping module and configure the Multi-Shop Listing section.
Choose Mexico and click on Check info and a side window will pop up similar to the above mentioned synched method.
Submit Edited Product InformationAfter completing all required information for the Mexico store product, clickUpdate to save the product information.

Using FBT for MX Store

During the syncing process, if the seller has already registered their Mexico store for FBT, the system will automatically assign the available FBT warehouses to the product. It will also display an estimated FBT shipping cost to help the seller review the expected fulfillment fees before publishing.

Editing or adding a new product for FBT

1. In MX Store, on the Add product page, open the Sales information → Price & Stock module.
2. Enable Use FBT warehouse (single-warehouse sellers) or open the multi-warehouse panel via the settings icon (multi-warehouse sellers).
   
3. In Add to multiple warehouses, click Add warehouse and pick from the dropdown. Eligible FBT warehouses are tagged FBT; only warehouses that support US→MX are selectable.
   
   
4. After selecting an FBT warehouse, its stock field is greyed out and shows To sync — stock comes from the FBT/goods-owner platform and cannot be edited here.
   
5. Submit for review.

A self-owned (seller) warehouse that is already added cannot be removed; FBT warehouses that are surfaced can be removed by the seller, and when removed the total-stock count excludes that FBT warehouse's inventory.

Sync Multiple Products

You can sync multiple products to TikTok Shop in one go by using the Batch Tool feature under the Products menu. For guidance, follow the step-by-step process below:

Step 1: Select the products or

Option A: Select the products

On the Manage Products page, select the products you want to sync to the Mexico store.
Once products are selected, a bulk action bar will appear at the bottom of the page.

1. Click the “…” (More options) button in the action bar.
2. Select “Sync to Mexico” from the dropdown menu.
   

Option B: Sync Button from the top Menu

On the Manage Products page, you can also start syncing products to the Mexico store directly from the top-right menu.

1. Go to Products > Manage Products in Seller Center.
2. In the top-right corner of the page, click “Sync to Mexico.”
   

Step 2: Select the products

Skip this step if you choose to use Option A from Step1.
Select the products you want to sync to the Mexico store and check the Mexico Market box under the Target Shop.

Step 3: Download the Template

• Download a template for the products selected from Step 2.

Step 4: Fill in the Information

Important: Do not add or delete any rows or columns in the template.

• Read this table below for more details on how to fill the template:

Step 5: Upload Spreadsheet

If the Sync product fails to Upload

After uploading, go the "Manage product" page to check the uploaded products.
Note:

• Duplicate templates can only be uploaded once;
• "Failed Entries" only includes the failed products, and the products that have been uploaded successfully do not need to be uploaded again.

Sync Edits to MX Store

Any changes made to your US store product listings can be synced directly to your Mexico store.
After completing your edits in the US store:

• You can choose which updates to sync to the Mexico store
• You also have the option to exclude specific edits if they are not applicable to Mexico

This gives you full control over how product updates are applied across markets, helping you save time while ensuring your Mexico listings stay accurate and up to date.

Product Statuses

Manage your TikTok Shop products that have been classified based on various product statuses which separated by following tabs:
Important: There is no limitation on the number of active products that can be uploaded to TikTok Shop. However, you can only show up to 1000 products on Showcase (the section on your store page on TikTok App where customers can see your product collection). Confirm the number to show in your showcase, shop, LIVE, and short video.

FAQ

1. What does “Sync to Mexico” mean?

Syncing a product to Mexico allows you to sell your existing US product in the Mexico store without creating a new listing from scratch.
Most product information can be reused, helping you expand to Mexico faster.

2. What products are eligible to be synced?

A product can be synced if:

• The product category is available in the Mexico market
• The category is not restricted or prohibited for cross-border sales
• Required product information can be completed for Mexico

If a category is not supported, the Sync option will be disabled and a tooltip will explain why.

3. What information is synced automatically?

The following text-based fields are synced and translated automatically:

• Product title
• Product description
• Product attributes
• Sales attributes
• Compliance-related text fields

A translation disclaimer will be shown, with a link to the Seller Academy article for reference.

4. What information must I review or complete manually?

After syncing, you must review and complete Mexico-specific required fields, including:

• Category confirmation (Mexico category mapping)
• Pricing and inventory for the Mexico store
• Logistics and shipping settings
• Any missing mandatory attributes

5. Will syncing affect my existing US product?

No.
Syncing a product to Mexico does not change your US store listing.
US and Mexico listings are managed independently after syncing.

6. Can edits in the US store be synced to Mexico later?

Yes.
Edits made in the US store can be synced to the Mexico store, and you can choose which edits to sync after completing your changes.