How do I list Dangerous Goods on my shop?

We are launching an improved product listing experience to ensure that sellers uploading new products onto TikTok Shop are fully compliant with Dangerous Goods regulations. As sellers create new product listings for their shop, our new listings experience will automatically detect potential Dangerous Goods products, prompt merchants to answer specific questions and upload certifications and Safety Data Sheet (SDS) or UN38.3 lithium battery test document for each applicable product.
You may find the definition and more information on Dangerous Goods below under the FAQ section.

What are the benefits？

• Declare Dangerous Goods on TikTok Shop for your new product listings in order to remain compliant with federal regulation
• Remain compliant with international regulatory guidelines like International Air Transport Association (IATA), Federal Aviation Administration (FAA), Department of Transportation (DOT) for the sale and transportation of hazardous materials
• Avoid penalties (e.g. fines, delisting of products or shop, etc.) due to Dangerous Goods non-compliance
• Minimize processing delays at warehouses and carriers

Steps to listing your Dangerous Goods products on TikTok Shop

Merchants can choose one of three ways to add new inventory to their shop and provide the necessary information for Dangerous Goods compliance:

Method 1: For sellers who add new products via Desktop:

1. Open Seller Center and click 'Manage Products' button found in the left-hand menu.
2. Click the 'Add New Product' button.

3. Fill in all required product fields (at a minimum) in the Basic Information section. Required fields are marked with an asterisk (*).

4. Select your product category.

5. If the category selected is likely to contain Dangerous Goods, you will be required to complete the Product Compliance questionnaire.

6. Once the fields are completed, if the item is considered to be a dangerous good, you will be prompted to upload the Safety Data Sheet (SDS) or UN38.3 lithium battery test document.
7. Click 'Publish for Review' once all fields are completed.

Method 2: For sellers who add new products via Seller Center App:

1. Open Seller Center and navigate to the Product tab and click 'Add Product'.
2. Complete the required fields in the 'Basic Information' section.
3. If the category selected is likely to contain dangerous goods, a Product Compliance questionnaire will need to be completed.

Note: Additional required fields may appear within the questionnaire if more information is required.

4. Once the fields are completed, if the item is considered to be a dangerous good, you will be prompted to upload the Safety Data Sheet (SDS) or UN38.3 lithium battery test document.

5. Click 'Publish' once all fields are completed.

Method 3: For sellers who add new products via Bulk Listing:

1. On desktop, open Seller Center and click 'Manage Products' button found in left-hand menu.
2. Click the 'Bulk Action' drop down menu and select 'Bulk listing'.

3. Fill out the category selection and select brands (if applicable) for your product

4. Click 'Download template'.

5. Complete the template which also includes fields related to dangerous goods.

6. Return to 'Bulk Listing' and select 'Upload Spreadsheet' where you can upload your completed excel file in the designated field.

Note: For more general information on how to add goods via Bulk listing, please watch our step-by-step tutorial here.

Notes

• This improved product experience is only available to US-based sellers who sell to US-based customers at this time. Future expansions of this experience will be announced once they become available to more merchants.
• In addition to completing the HAZMAT certification process within the product listings, merchants may also need to 1) obtain a US Certificate of Conformity, 2) provide a Declaration of Conformity, 3) Safety Data Sheet (SDS), and/or 4) UN38.3 lithium battery test document in order to be fully compliant with this federal regulation. For more information, please see our TikTok Shop Dangerous Goods Policy.

Frequently Asked Questions (FAQs)

What are Dangerous Goods?

Dangerous Goods (also known as hazardous material or HAZMAT) is any product capable of posing an unreasonable risk to health, safety, and property during shipping, storage, and handling. These goods contain flammable, corrosive, pressurized, or otherwise harmful substances. As a result, Dangerous Goods must be handled and transported with special care and safety measures, such as specific marking and labeling of packages or special handling.
Examples of Dangerous Goods include, but are not limited to:

• Lithium battery products (such as laptops, smartphones, or power banks)
• Beauty products (such as perfumes, aerosol sprays, or those that contain alcohol)
• Household cleaners (such as furniture sprays, cleaning fluids, or car air fresheners)

Click here to see more examples of Dangerous Goods.

How can I know if my product is classified as a Dangerous Good?

The first step toward determining whether a consumer product is HAZMAT is to locate the Safety Data Sheet (SDS), also known as the Material Safety Data Sheet (MSDS), or a UN38.3 lithium battery test document prepared by the manufacturer. This document provides the product’s hazard classification in its ‘Transportation Information’ section. Here is an example of what an SDS looks like:
The Department of Transportation categorizes Dangerous Goods into nine classes of hazardous materials. If your product contains any of these materials, it is considered a Dangerous Good.
9 Classes of Hazardous Materials

1. Explosives
2. Gases
3. Flammable Liquid and Combustible Liquid
4. Flammable Solid, Spontaneously Combustible and Dangerous When Wet
5. Oxidizer and Organic Peroxide
6. Poison (Toxic) and Poison Inhalation Hazard
7. Radioactive
8. Corrosive
9. Miscellaneous

For more information, please refer to the TikTok Shop Dangerous Goods Policy.

How can I get the Safety Data Sheet (SDS) or Material Safety Data Sheet (MSDS)?

Check the manufacturer's documentation or visit their website to find the Safety Data Sheet (SDS) or search the SDS Database.

Where can I get the Safety Data Sheet (SDS) if my product is homemade?

If your product is homemade and contains Dangerous Goods (hazardous materials), you must work with a third-party lab to receive a SDS for that product. For more information, please refer to the TikTok Shop Dangerous Goods Policy.

Where can I get the Safety Data Sheet (SDS) if my product is homemade?

Sellers should contact the battery manufacturer or their supplier to request this information. For more information, please refer to the TikTok Shop Dangerous Goods Policy.

I submitted the Safety Data Sheet (SDS), but my listing was rejected. What should I do?

If your SDS was rejected when submitting it through Seller Center, please check to ensure it matches your product listing and includes the brand name and content.

What if my product is already listed and my product is classified as Dangerous Goods?

You will have a 90-day grace period to submit the Safety Data Sheet (SDS) form through Seller Center.

What happens if I list a product without uploading the proper documentation and information?

Non-compliance or repeated violations with this policy may result in violation points or strict enforcement actions as set out in our TikTok Shop Seller Enforcement Policy, which can include account deactivation.
For more information, please refer to the TikTok Shop Dangerous Goods Policy.

Where can I get the Dangerous Goods (HAZMAT) label for my shipments?

Ship by TikTok (4PL) or Ship by Seller (3PL) sellers can purchase HAZMAT labels in-person or online from a range of e-commerce marketplaces, industrial supply stores and/or HAZMAT shipping material suppliers. Learn more about packaging instructions on these carriers' sites:

• USPS: https://www.uspsdelivers.com/hazmat-shipping-safety/
• UPS: https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/hazardous-materials-guide.page
• FedEx: https://www.fedex.com/en-us/service-guide/hazardous-materials/how-to-ship.html

What is the new listing experience for dangerous goods?

We are improving the listing experience to make it easier for you to comply with federal regulations regarding dangerous goods. For merchants who create new product listings, we are improving the dangerous goods questionnaire and user experience before a product is listed.

I need to edit my dangerous goods products that have already been declared in my shop. Will I need to complete the declaration process again?

If you need to make an edit to your product, you will be prompted to complete the process once again in our system to declare your product as a dangerous good for your shop.

Is this new listing experience available to merchants who use API to create product listings?

At this time, the new product experience is only available to merchants who create product listings to their TikTok Shop via Desktop, Seller Center App, or Bulk Listing. We will announce when this experience is available for merchants using API.

Who can access this new experience?

Currently, this new experience is only available to US-based sellers who sell to US-based customers. Future expansions of this new experience will be announced once they become available.