【US-Mexico】Manage Product - Sync Product to MX
Summary
- One-line takeaway: Manage, sync, and update products across US and Mexico efficiently.
- Actionable Steps: ① Search/edit products individually or in batch ② Use To Sync or Sync to Mexico ③ Review translations, then complete price, stock, and warehouse
- Thresholds & Requirements: ① Sync only if category is open in Mexico ② Invite-only categories need approval ③ Showcase displays up to 1,000 products
- Red Lines & Compliance: ① Products must follow Prohibited and Restricted guidelines ② Failed products can be corrected and resubmitted ③ Frozen products cannot be modified
- Immediate next action: Review eligible products and turn on To Sync
On the Manage Product page, you can search for products by Seller SKU, category, and price, as well as edit, delete, copy, deactivate, change price and stock of products one by one or in batch. You can also easily manage your TikTok Shop products that have been classified based on various product statuses.

Important: All products must comply with the following TikTok Shop product guidelines.
- TikTok Shop Prohibited Products Guidelines
- TikTok Shop Restricted Products Guidelines

Sync an Existing Product.
For products that are not yet synced to Mexico, you can enable syncing by turning on the “To Sync” switch.
Category Not Open in Mexico
If your product category is not currently supported in the Mexico market:- The To Sync switch will be automatically disabled
- When you hover over it, you’ll see a message explaining that the category is not available in Mexico

If your product belongs to an invite-only category and approval has not been granted:
- Syncing will not be available
- A message will appear explaining that the category requires qualification
Basic Information
Once you click To Sync, a side product editing page will appear.Before syncing your product to the Mexico market, please review the auto-translated content provided by the system.
At this step, only text-based fields will be displayed for review, including:
- Product title
- Product description
- Product attributes
- Sales attributes

- Pricing: the retail price in MXN for the Mexican market
- Warehouse: choose the warehouse of the product that you wish to allocate to the Mexican market
- Quantity: amounts of stock allocated from the US warehouse for the Mexican market. Be aware that the total stock is shareable among those 2 markets.


Sync from Edit the Product Page
On the Product List page, click the Edit icon to enter the product editing page.On the editing page, go to the Shipping module and configure the Multi-Shop Listing section.
Choose Mexico and click on Check info and a side window will pop up similar to the above mentioned synched method.




Sync Multiple Products
You can sync multiple products to TikTok Shop in one go by using the Batch Tool feature under the Products menu. For guidance, follow the step-by-step process below:Step 1: Select the products or
Option A: Select the products
On the Manage Products page, select the products you want to sync to the Mexico store.Once products are selected, a bulk action bar will appear at the bottom of the page.
- Click the “…” (More options) button in the action bar.
- Select “Sync to Mexico” from the dropdown menu.

Option B: Sync Button from the top Menu
On the Manage Products page, you can also start syncing products to the Mexico store directly from the top-right menu.- Go to Products > Manage Products in Seller Center.
- In the top-right corner of the page, click “Sync to Mexico.”

Step 2: Select the products
Skip this step if you choose to use Option A from Step1.Select the products you want to sync to the Mexico store and check the Mexico Market box under the Target Shop.


Step 3: Download the Template

- Download a template for the products selected from Step 2.
Step 4: Fill in the Information

- Read this table below for more details on how to fill the template:
Field | Mandatory/optional | Description |
| Retail Price ( Local Currency) | Mandatory under specific conditions | Enter the price of the product orvariant. DO NOT include any currency symbols. |
Step 5: Upload Spreadsheet

If the Sync product fails to Upload



Note:
- Duplicate templates can only be uploaded once;
Sync Edits to MX Store
Any changes made to your US store product listings can be synced directly to your Mexico store.After completing your edits in the US store:
- You can choose which updates to sync to the Mexico store
- You also have the option to exclude specific edits if they are not applicable to Mexico



Product Statuses
Manage your TikTok Shop products that have been classified based on various product statuses which separated by following tabs:| All | Show all products with various statuses | Sellers can do:
|
| Live | Show all products that are visible online and can be purchased by customers | Sellers can do:
|
| Deactivated | Products that sellers make them offline | Sellers can do:
|
| Suspended | Products are being suspended for some reason. |
|
| Draft | Show products that the information has been filled with but not submitted yet | Sellers can do:
|
| Deleted | Show products that have been deleted by sellers | Sellers can return deleted products to the deactivated product list by clicking "Recover" |
| Synched | The product has been successfully enabled for selling in the Mexico store. | |
| Not Synched | The product is available in the US store, but has not been enabled for selling in the Mexico store. |


FAQ
- What does “Sync to Mexico” mean?
Most product information can be reused, helping you expand to Mexico faster.
- What products are eligible to be synced?
- The product category is available in the Mexico market
- The category is not restricted or prohibited for cross-border sales
- Required product information can be completed for Mexico
- What information is synced automatically?
- Product title
- Product description
- Product attributes
- Sales attributes
- Compliance-related text fields
A translation disclaimer will be shown, with a link to the Seller Academy article for reference.
- What information must I review or complete manually?
- Category confirmation (Mexico category mapping)
- Pricing and inventory for the Mexico store
- Logistics and shipping settings
- Any missing mandatory attributes
- Will syncing affect my existing US product?
Syncing a product to Mexico does not change your US store listing.
US and Mexico listings are managed independently after syncing.
- Can edits in the US store be synced to Mexico later?
Edits made in the US store can be synced to the Mexico store, and you can choose which edits to sync after completing your changes.
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