Cancelling an order with a high chance of refund
12/09/2024
In this section, you will learn how to cancel an order that has a high chance of refund. Cancelling an order that is tagged with "High chance of refund" will not impact your score or performance.
Note: This feature is currently available to whitelisted sellers at this time. If you are interested in enabling this feature, please reach out to your account manager.
To cancel an order:



Note: This feature is currently available to whitelisted sellers at this time. If you are interested in enabling this feature, please reach out to your account manager.

- Access the orders section in your Seller Center

- Locate the order you need to cancel
- Click on cancel order and select the reason order with a high chance of refund

- Confirm the cancellation
