Overview

Product Link Status Review is a tool that enables creators to track the status of their product links and quickly identify any issues. With clear visibility into whether a product link has been successfully approved and added to a shoppable video, creators can take timely action to resolve any abnormalities, ensuring they never miss out on valuable monetization opportunities.

Accessing the Product Link Status Review Tool

• Open the TikTok Shop Creator Center, navigate to the "Video" tab in the bottom menu, then select the "Manage" tab at the top. You'll find the product link review status and results displayed under the title of each short video in the video list.

How to Use the Product Link Status Review Tool?

Step One: Track Product Link Status

• Product link review status and results are displayed under the title of each short video in the video list under the "Manage" tab.
• Different review status:
  • No status: the product links added to this video have been approved and posted successfully.
  • "XX product links in review": the product links added to this video are currently under review and have not been published yet
  • "XX product links need attention": XX product links added to this video have issues that need your attention. Click on the product link status to view more details.

Step Two: Check Product Issues

Below are common product issues that require your immediate attention:

• Invite expired: the product is no longer in your showcase as the invite has expired. You need to re-upload a video and link a different product from your showcase.
• Rejected by seller: the seller didn't approve your application to promote this product. You need to re-upload a video and link a different product from your showcase. You can also find the seller's contact information if available and connect with the seller to find a solution.

• Product out of stock: the products are out of stock. Reach out to sellers to ask about restocking. The product links will be restored when they're back in stock.

• Content quality violation: We have reviewed your content and found violations of our community guidelines. Because of this, we have removed the product link. To continue promoting this product, you need to upload a new video that complies with our guidelines and add the product link from your showcase.

FAQ

1. Who can have access to the Product Link Status Review tool?
   • The Product Link Status Review tool is available to all creators who can create shoppable videos.
2. How long does the Product Link Status Review tool take to return a result?
   • This status is updated in real-time, but the actual review time may vary from case to case.
3. The product link added to my video has some issues. Can I replace the product link with a new one?
   • No, you cannot replace product links for posted videos currently. You will need to re-upload the video and link a product from your showcase.