Tiktok Shop Academy

TikTok for SFCC: Product Catalog & Inventory Sync

05/13/2026

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Summary

  • One-line takeaway: Catalog and inventory sync follow a feed-drop, upload, review, and publish flow.
  • Actionable Steps: ① Generate initial, delta, or inventory feeds ② Drop files in designated webdev/webdav locations ③ TikTok Shop uploads and processes them
  • Core Value/Change: ① Initial sync publishes full catalog during onboarding ② Ongoing sync handles additions, deletions, updates ③ Inventory sync updates listings
  • Thresholds & Requirements: ① New file alert triggers pickup ② Uploaded files undergo review or verification ③ Specific file format/details Not specified in article.

Initial Product Catalog Sync(During Onboarding):

  1. A product catalog feed is generated.
  2. The feed is dropped in the designated web development (webdev) location.
  3. TikTok Shop receives an alert indicating that a new file is ready for upload.
  4. The file is picked up from the webdev location and it is uploaded into TikTok Shop's system.
  5. The uploaded file undergoes a review by TikTok Shop.
  6. Once reviewed, the file is published on TikTok Shop.
    image

Ongoing Product Catalog Sync (Post Onboarding)

  1. When an update to an existing product or the addition/deletion of a new product occurs, a delta product catalog feed is generated
  2. The feed is dropped in the designated webdav location
  3. TikTok Shop receives an alert indicating that a new file is ready for upload.
  4. The file is picked up from the webdav location and it is uploaded into TikTok Shop's system.
  5. The uploaded file undergoes a review by TikTok Shop
  6. Once reviewed, the file is published on TikTok Shop.
    image

Inventory Sync

  1. An inventory feed is generated containing product information and is dropped in the designated webdav location
  2. TikTok Shop receives an alert indicating that a new file is ready for upload
  3. The file is picked up from the webdav location
  4. The inventory feed is uploaded into TikTok Shop's system
  5. The uploaded data is verified for accuracy and completeness
  6. The inventory information is integrated into TikTok Shop's product listings
    image
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