Custom Box Management
AI Summary
Custom boxes can be created and managed in TikTok Shipping for non-standard package sizes. Go to Seller Center > Logistics > Fulfillment > Package settings, click Set Up, add a box name and dimensions, then confirm to save it. You can later edit, set a default, or delete boxes, and also adjust package size on the Create Shipping Labels page. If a box exceeds a carrier’s limits, you’ll see “Shipping service cannot support this size.”
Custom Box Management
TikTok Shipping allows you to create, manage, and define custom boxes that you may use on a daily basis that do not conform to standard box sizes provided by carriers. To access this feature, follow our simple guide below!- Navigate to the Logistics > Fulfillment page in Seller Center. In this page you will find the "Package settings" tab
- Clicking the "Set Up" button will open a side-bar to Add New Box
- In this page you can give your package a name, and define the sizes of this new box:
- When you click "Confirm to add" this will add it to your common box management page where you can edit the package size further by clicking on the 3 dots next to a package, set the package as your default box if you use this box more often than any other box, or delete any box you have created.
FAQ
- Is there any size limit?
- If a custom box size is entered that a shipping service can not accommodate, an error will be returned as "Shipping service cannot support this size".