FBT Rate Card & Frequently Asked Questions
Summary
What are the key updates to TikTok Shop’s Fulfilled by TikTok (FBT) shipping and fulfillment fees effective from mid-2025 to early 2026?
- From June 16, 2025, all FBT products qualify for free shipping by default with no $30 minimum, boosting visibility and campaign access; sellers can opt out but risk lower sales and pay a $5.99 fee for orders under $30.
- Starting January 12, 2026, multi-unit fulfillment fees will decrease by up to 24% for 2-4+ item orders in the 0–4 lbs weight tier; storage fees reduce by 14%-43% for inventory stored up to 270 days starting Dec 15, 2025.
How does the FBT free shipping policy opt-out work, and what are the implications for sellers?
- Sellers opting out face a $30 free shipping threshold and shoppers pay $5.99 shipping on orders under $30; sellers still pay standard fulfillment fees but receive $0.75 reimbursement per unit on orders where shipping is charged.
- Opting out may reduce sales due to shopper preference for free shipping; the $30 threshold and $5.99 fee are fixed and non-negotiable, so sellers must weigh margins against potential conversion drops.
What are the requirements and fees related to inbound shipments, hub placement, and non-compliance under FBT?
- Sellers can ship inventory directly to fulfillment centers (no hub placement fee) or via optional East/West hubs (hub placement fees apply starting Aug 1, 2025); non-compliance with routing or booking incurs inbound incident fees starting June 16, 2025.
- Non-compliance fees cover issues like late arrivals, incorrect delivery locations, or shipment deviations, starting at $0.50 per unit, designed to offset operational costs from inventory handling and repositioning.
How are fulfillment fees calculated for multi-unit orders, bundles, and shipping weight under FBT?
- Multi-unit pricing applies when 2+ units from the same seller are purchased in one checkout, with lower per-unit fees for 2, 3, and 4+ units; single-unit fees remain unchanged.
- Virtual bundles are charged per unit (multi-unit fees), while physical bundles are treated as one unit (single-unit fee); shipping weight is based on actual or dimensional weight (Length×Width×Height ÷166), whichever is greater.
What are the important billing, storage, and value-added service fee details sellers should know?
- FBT fulfillment, storage, hub placement, and value-added service fees are deducted from GMV and visible in Seller Center invoices; storage fees are free for first 60 days and discounted thereafter up to 270 days.
- Sellers using their own packaging can apply for the Ship In Original Container (SIOC) discount by meeting packaging standards and certification, reducing fulfillment fees based on size and weight.
FBT Rate Card & Frequently Asked Questions
New FBT customer return handling fees effective June 1, 2026. Refer to section G.New Fulfillment Fee changes starting May 20, 2026 and June 18, 2026. Refer to section C.New Incident Fees change staring June 18, 2026. refer to section.New SIOC Discount starting May 15, 2026. Refer to section H.New Value-Add Service fees introduced May 15, 2026. Refer to section G.Updated Chargeable Weight Rules Effective May 1, 2026, for less or equal 2lb products refer to section C.Multi-unit Pricing Update: Starting from January 12, 2026, new Multi-unit pricing will be effective. Please refer to 'Multi-unit Pricing Update' portion of section C of this article.Storage Fees: Effective Dec 15, 2025, we’re further reducing storage fees for inventory stored up to 270 days, offering discounts ranging from 14% to 43% with no timebound end date.A. FBT Shopper Free Shipping Policy - Starting June 16, 2025
Starting June 16th, FBT will remove the $30 free shipping threshold for all FBT shipped products. All products shipped via FBT will qualify for free shipping by default.Key Benefits:- Enhance visibility: FBT-fulfilled products are automatically enrolled in the TikTok Shop Free Shipping Program, improving product exposure across Shop Tab and 'For You' page.
- Gain access to platform campaigns and promotions: Access to flash deals, campaigns with free shipping, and get coupons from the TikTok Shop encouraging shoppers to choose your products.
Note: TikTok Shop reserves the right to modify or revoke free shipping eligibility at its sole discretion, including in cases of shopper policy violations.
B. Opting Out of FBT Free Shipping Policy - Starting June 16, 2025
By default, all units fulfilled through TikTok Shop’s FBT service are eligible for free shipping with no minimum order value. To support sellers with lower-margin products, TikTok Shop offers an opt-out option:When a seller opts out:- A $30 free shipping threshold will apply to the opted-out units.
- Shoppers will pay a flat $5.99 shipping fee when purchasing opted-out units for orders under $30.
- Sellers will continue to be charged the standard FBT fulfillment fee per unit.
- TikTok Shop will provide a $0.75 reimbursement per unit to sellers for orders that do not qualify for free shipping.
Important Notes:
- Products opted out of no-threshold free shipping may see reduced sales performance, as TikTok Shop shoppers strongly prefer free shipping. Sellers are encouraged to carefully evaluate product margins versus the potential impact on conversion rates before opting out.
- Sellers can opt out of FBT’s no-threshold free shipping via the following link: Link
- For products opted out of no-threshold free shipping, the $30 threshold and the $5.99 shopper paid shipping fee are fixed. TikTok receives the $5.99 shipping fee paid by the shopper.
- The $0.75 per-unit reimbursement applies only to:
- Orders where the shopper pays for shipping (i.e., the total order value is under $30).
C. FBT Fulfillment Fee - New update (Effective May 20, 2026 and June 18, 2026)
FBT fulfillment fees include pick, pack, packaging, and last-mile shipping to the shopper. Fees are charged on a per-unit basis.Fulfillment Fee Reduction (16lb to 50lb) - New Update (Effective May 20, 2026)- Effective May 20, 2026, we will reduce FBT fulfillment fees for single-unit items across weight tiers from 16lb to 50lb. Updated rates will be $0.10 to $5 per unit lower than current fulfillment fees across these weight tiers, helping sellers reduce fulfillment costs for large and heavy items within these weight bands (refer to table 1 for rate card).
- Additionally, the multi-unit price for weight tiers from 20+lb to 50lb will see a decrease ranging from $3.5 to $5 per unit in-line with the reduction in the single unit fees for those tiers.
- To better align fulfillment fees with fulfillment handling costs, effective June 18, 2026, we will increase the per-unit fulfillment fees for multi-unit orders (2, 3, and 4+ unit orders) in the 5lb to 20lb weight tiers. The increase will range between $0.10 to $3.00 per unit, depending on item weight tier and number of units per order (refer to table 2 for rate card).
- Effective January 12, 2026, we are further reducing multi-unit fulfillment fees from the same seller in one checkout for orders with 2, 3, and 4+ items in the 0–4 lbs weight tiers. The updated rates are up to 24% lower for affected tiers. Single-unit fulfillment fees remain unchanged.
Shipping Weight Calculation: Updated Chargeable Weight Rules Effective May 1, 2026, for less or equal 2lb products
- Effective May 1, 2026, If a unit’s actual weight is less than or equal to 2lb and its volume (Length × Width × Height) is less than or equal to 332 in³, shipping charges will be based solely on the actual unit weight¹. (Refer to FAQ 19 for more info)
- If either threshold is exceeded², the chargeable weight* is the greater of actual unit weight or dimensional weight. Dimensional weight is calculated using the formula: Length × Width × Height ÷ 166 (in inches)
Table 1: Fulfillment Rate Card Starting from May 20, 2026 to June 17, 2026 - New Update

Table 2: Fulfillment Rate Card Starting from June 18, 2026 - New Update

Table 3- Current Rate Card Starting from January 12, 2026 until May 19, 2026
Note: For the rate card effective prior to these dates, please refer to FBT previous rate card here.Pricing ExamplesThe following pricing examples illustrate how the new fulfillment fee rate card for Fulfilled by TikTok (US) starts on January 12, 2026
D. FBT Storage Fee Updates (Effective Dec 15, 2025)
- We remain committed to helping you manage overall costs, so storage fees for inventory held for the first 60 days will remain free.
- Effective Dec, 15, we’re further reducing storage fees for inventory stored up to 270 days, offering discounts ranging from 14% to 43% with no timebound end date.
- Storage fees for inventory stored beyond 270 days will remain unchanged, without an expiry date.
- Additionally, we’ve made our storage tiers more granular between 91 and 270 days. This helps you manage your storage costs more efficiently.
FBT Storage Fee - Starting Dec 15, 2025
Calculation Notes: - The minimum chargeable volume is 0.001 cubit feet per sku per day
- Storage fees are calculated daily at 23:59, based on the total cubic feet of all your units, including both sellable and defective units.
- Storage duration is calculated as: Storage Days = Outbound Time - Inbound Time
E. FBT Hub Placement Fee (Optional)
To improve operational efficiency, promote compliance, and align with market standards, TikTok Shop will implement the following updates to its Fulfilled by TikTok (FBT) service starting Aug 1 2025.Sellers may choose to route inventory through designated Hubs or ship directly to Fulfillment Centers (FCs). Pricing varies by routing option.- Hub Routing (Optional): Sellers can choose to inbound inventory via TikTok Shop’s East or West Hubs. Placement fees will vary based on the selected Hub and shipment details.
- Direct-to-FC Shipping (No Fee): Inventory shipped directly to FBT Fulfillment Centers will not incur a hub placement fee, provided sellers fully comply with TikTok Shop’s routing and allocation requirements. Failure to comply may result in Inbound Incident Fees.
Shipping Weight Calculation:
- If a unit’s actual weight is less than or equal to 1 lb and its volume (Length × Width × Height) is less than or equal to 166 in³, shipping charges will be based solely on the actual unit weight.
- If either threshold is exceeded, the chargeable weight is the greater of actual unit weight or dimensional weight. Dimensional weight is calculated using the formula: Length × Width × Height ÷ 166 (in inches)
New FBT Hub Placement Fees (Effective Aug 1, 2025)
Note: Each unit must not exceed 50 lbs. in actual weight, and no single side (length, width, or height) may be greater than 26 inches to be eligible for FBT fulfillment.Note: For the rate card effective prior to these dates, please refer to FBT previous rate card here. F. FBT Incidents Fee
Inbound Booking Non-Compliance Fee
Scheduling an inbound delivery appointment and ensuring your freight shipments arrive on time are essential for a smooth inbound experience and fast processing. Refer to the [Booking Policy] for more details.
Inbound Routing Non-Compliance Fee
Compliance with FBT inbound requirements is mandatory. Inbound shipments that significantly deviate from the submitted shipment plan, including incorrect delivery location, overages, shortages, or failure to meet arrival timelines, will incur a Routing non-compliance fee. These fees are in addition to any applicable Hub Placement Fees and are designed to offset the increased operational costs of inventory repositioning and handling.For full details on fee structures and rates, refer to the [Inbound Incidents Page].
Routing Non-Compliance Fee starts from $0.50 per unit, tiered by weight. Please refer to the [Inbound Incidents Page] for detailed fee calculation rules.
Inbound Incidents Fee

New Inbound Incident Fee - New Update (Effective June 18, 2026)

Note: For Goods Relabeling due to unscannable barcode incidents, FBT will apply correct barcode directly to the product and you will be notified via the incident management portal with no further action required from you. Please refer to the [Inbound Incidents Page] for more info.
Exit Inventory Non-Compliance Fee

G. FBT Value-Add Service Fee
Customer Returns Rate Card - New Rate Card (Effective June 1, 2026)
Starting June 1, 2026, to make FBT return-handling costs more transparent and predictable, the previous flat "Customer Returns Handling Fee" of $3.00 per order is being replaced by itemized per-unit fees as outlined below. The return fees will be assessed based on the type of service you select in your setting and the final disposition of your returned product. Refer to FBT customer return guide for more info on how to set-up different return options and for different fees calculation scenarios. New Customer Returns Rate Card Processing Fees - Starting June 1, 2026
- Disposal Fees: If the final disposition of your customer returned product is disposal, disposal fees will apply.
- Return to Merchant Fee for customer returns: If you select "Return to Seller" in the return settings, the Return-to-Merchant fee will be calculated after the order is packed, based on the weight and dimensions of the returned package from FBT to the seller’s warehouse. Refer to FBT customer return guide for more info.

Exit Inventory and Disposal Value-Add Service Fee
*If seller choose FBT to handle shipments exit inventory shipment returns using FBT's freight carrier, a fee of $0.39 per lb applies for freight shipments. If you choose parcel shipping method, shipping fee will be determined based on the weight and dimensions of the returned package from FBT to the seller’s warehouse. Refer to Exit Inventory guide for more info. If seller arrange for pick-up using their own carrier, they will not incur shipping fees.
New FBT Value-Add Service Fees Update - New Update (Effective May 15, 2026)
The following value-added services are optional and will only be applied if requested by the seller. These services are available by invitation only in phase-1. Please contact your FBT Seller Growth Manager for more information. Refer to this guide for more info.
H. FBT Ship In Original Container (SIOC) Discount - New SIOC Discount (Effective May 15, 2026)
To support sellers who use their own packaging, FBT offers the Ship In Original Container (SIOC) discount for sellers using their own compliant packaging.- Effective May 15, 2026, the SIOC discount will increase by an additional $0.06–$0.70 across weight tiers from 4 oz to 50 lb compared to previous discount levels.
- SIOC discount applies only to single units orders, and does not apply to multi-unit orders.
- For products with chargeable weight above 50lb or items above >26inches, no SIOC discount will apply.
- Sellers must meet FBT’s packaging standards and complete the SIOC certification process to be eligible.
- Once approved, sellers will receive a fulfillment fee discount based on the certified product’s size and weight.
SIOC Discount ending May 14, 2026
Frequently Asked Questions
Popular Questions
- What’s the difference for sellers offering products under $30?
- Buyers no longer need to pay for shipping, even on lower-priced items.
- Sellers benefit from higher conversion rates, as TikTok Shop shoppers strongly prefer free shipping.

Note: While opting out reduces the fulfillment fee slightly, it may also lead to lower sales performance due to the lack of free shipping.
- With FBT launching the new no-threshold shopper free shipping policy, what do sellers need to do?
- What will happen to the FBT Seller-Funded Free Shipping feature?
- Are samples shipped through FBT charged differently than regular shopper orders?
- How does multi-unit fulfillment fee pricing apply?
- A shopper purchases a virtual bundle (e.g., two or more separate SKUs grouped together).
- A shopper purchases multiple units—either the same SKU or different SKUs—from the same seller.
- Multi-unit pricing applies only when a single FBT seller contributes two or more items to the order. Orders with items from different FBT sellers do not qualify, unless one seller contributes multiple items—in which case, that seller receives the multi-unit pricing.
- Physical bundles—products pre-packed and shipped as a single unit—are treated as one unit in the FBT warehouse and charged as a single fulfillment unit.
- For the new multi-unit rates, do I need to take any action to get the new pricing?
- For the new multi-unit rates: How are multi-unit orders (from the same seller in one checkout) billed under the new rate card? How about single unit rates?
- There is no change. Single-unit orders will continue to be billed at the existing single-unit rate.
- 2-unit orders: For selected weight bands, the rates are now reduced compared to previous multi-unit rate.
- 3-unit orders: Lower per-unit rate than 2-unit orders.
- 4+ unit orders: Receive the best (lowest) per-unit rate, applied to all orders of 4 or more units.
- How will the fulfillment fee appear in the Billing Center?
- FBT Fulfillment Fee (Debit) – applies to all FBT orders
- Customer Paid Shipping Fee (Credit) – for orders where the shopper paid for shipping
- TikTok Shop Shipping Incentives (Credit) – for orders where TikTok Shop offers free shipping
- Customer Shipping Fee Offset (Debit) – applies to both scenarios to offset the shipping-related credit, ensuring no net gain or loss for sellers
- FBT Fulfillment Fee (Debit)
- TikTok Shop Shipping Incentive (Credit): The amount TikTok Shop covers for the shopper's shipping.
- Customer Shipping Fee Offset (Debit): The same amount is deducted to offset the platform-funded shipping.
- FBT Fulfillment Fee (Debit)
- Customer Paid Shipping Fee (Credit): The amount the shopper paid for shipping.
- Customer Shipping Fee Offset (Debit): The same amount is deducted to offset the shopper-paid shipping fee

Non-free shipping- Where can I find charges for storage fee, hub placement fee and value-added services (VAS)?
FBT Fulfillment Fee
- How will I be charged for bundled products when I use FBT to ship them?
- A virtual bundle refers to a group of products sold together as a package deal but not physically packaged together prior to storage and shipping. Each unit in the bundle is treated as a separate unit during fulfillment and requires a separate pick by our warehouse team.
- A physical bundle refers to products that are combined and packaged as a single unit before storage and shipping. These products are physically prepackaged together, requiring only a single pick by our warehouse team.
- Virtual bundles: These qualify for the multi-unit fulfillment fee, as each unit is fulfilled separately. Virtual bundles generally cost more to fulfill compared to a single physical bundle, depending on the weight and dimensions of the units.
- Physical bundles: These qualify for the single-unit fulfillment fee, as the entire bundle is treated as a single unit. If multiple physical bundles are purchased within a single order, the order will qualify for the multi-unit fulfillment fee.
- Are there additional charges for orders shipped to Alaska or Hawaii?
FBT Storage Fee
- For storage cost discount between Sep 1st 2025 and Jan 31st 2025, how will I receive the benefits?
FBT Hub Placement Fee
- There are multiple hub options in the system. Which ones are considered East Coast and which are West Coast for pricing purposes?
TikTok_Redlands(CA)_Hub | West |
TikTok_Eastvale(CA)_Hub | West |
TikTok_Middlesex(NJ)_Hub | East |
- Will FBT continue to support inbound shipments sent to two different hubs within the same Inbound Shipment (IBR)?
- Shipments received on or after June 6 will be charged based on the new hub placement fee rate card (West Coast rates).
- How much flexibility do sellers have when inbounding to FBT?
- Single FBT Hub (East or West) – Hub Placement Fee Applies
- Direct Ship to Multiple Fulfillment Centers (No Hub Placement Fee)
- What happens if a seller does not follow the allocation requirements provided by FBT for Hub or direct-to-fulfillment center inbound shipments?
- Is there an additional cost associated with shopper returns or refunds?
- What is the Outbound Exit Inventory — Missed Appointment/No Show Fee?
- What are the key changes with the new rate card?

- What updates have been made to the fulfillment fee chargeable shipping weight rules?
- Previous: Items ≤1 lb and ≤166 in³ were charged by actual weight
- New: Items ≤2 lb and ≤332 in³ are now charged by actual weight
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