April 2024 Monthly Product Innovation

Summary

What new features have been introduced to simplify store management and boost sales on TikTok Shop?

  • Fulfilled by TikTok handles inventory storage and shipping to streamline operations.
  • Order Tracking ID Validation helps identify processing errors early.
  • Buyer Payment Tracking ensures orders are shipped only after payment completion.
  • Smart Brand and Category Suggestions accelerate product listing.
  • Extended Inventory Forecasting provides sales data insights for 45 and 60 days.

How can sellers optimize their product listings and avoid violations on TikTok Shop?

  • The At-Risk Listings Tab in Product Optimizer offers real-time visibility into listings with missing attributes.
  • Sellers can use automatic brand and category suggestions to streamline the listing process.

What tools are available for managing and analyzing LIVE Shopping sessions on TikTok Shop?

  • The LIVE Console allows tracking and managing all aspects of LIVE Shopping sessions in real time.
  • Account-level LIVE Diagnosis provides insights to improve session performance compared to top sellers.

How has the Seller Center App been improved for handling returns and refunds?

  • The app interface is now easier to understand, with customer and order info readily accessible.
  • New help content guides sellers through tricky situations related to returns and refunds.
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Every month, we introduce new products and features designed to simplify store management, boost sales, and strengthen your connections with customers. Come explore what's new and take your business to the next level!

ORDERS

Fulfilled by TikTok

Streamline your operations with Fulfilled by TikTok. We handle everything from storing your inventory to shipping it to your customers. Our goal is to get your orders out quickly and reliably, so you can focus on what matters most - growing your business on TikTok Shop.
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Order Tracking ID Validation

Identify processing errors on Seller Shipping orders early, like incorrect tracking addresses or timestamp mismatches, making sure customer orders are delivered on time.
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Buyer Payment Tracking

Ever shipped an order only to realize your shopper's payment failed? You can now keep track of your shopper's payment status and avoid lost revenue by only shipping orders once payment is complete.
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PRODUCTS

Smart Brand and Category Suggestions

Streamline and accelerate the product listing process with automatic brand and category suggestions based on your product images.
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At-Risk Listings Tab in Product Optimizer

Keep your shop running smoothly and avoid violations with real-time visibility into product listings with missing required attributes.
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Extended Inventory Forecasting

Maintain optimal stock levels with visibility into sales data and replenishment suggestions spanning 45 and 60 days. Previously, sellers were limited to insights across 7, 14, 21, and 30 days.
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LIVE & SHORT VIDEO

LIVE Console

You can now track and manage all aspects of your LIVE Shopping sessions in one place and in real time. Sort, pin, and unpin products depending on how they're selling, track shopper engagement and trends, and get a detailed overview of the shoppers checking out your LIVE.
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ANALYTICS

Product Card Analytics

You can now see how your sales are doing on TikTok Shop pages like Shop Tab, product detail pages, or search. Then, see how they stack up compared to sales from content you or your creators have made in your Shoppable Videos and LIVE sessions.
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Account-level LIVE Diagnosis

Elevate your LIVE Shopping session performance by seeing how you're doing compared to other top sellers in your shop's category. Get insights on how to improve, engage shoppers, and sell more.
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SELLER CENTER APP

Returns & Refunds Revamp in Seller Center App

It's now simpler than ever to handle returns and refunds in the Seller Center App. We've made the interface easier to understand, put customer and order info right at your fingertips, and added new help content to guide you through tricky situations.