Customer Information Data Desensitization
In order to further protect the privacy data of buyers' orders, TikTok Shop has adjusted the desensitization rules for order buyer information. The desensitization rules for "Shipped via platform" orders are as follows:

Under the premise of ensuring that Sellers process order delivery and after-sales applications, the platform will encrypt buyers' sensitive information (such as recipient name, mobile phone number, and shipping address) according to the different order status. The specific rules are as follows:
If the rules of the platform are met, the seller can find the buyer's address information without desensitization on the order details page and order export details, for example:


Buyer Information Privacy
When you download order information, the buyer's shipping information will always be shown like this👇




