Buyer Terms and Conditions for LIVE Bidding (US)
02/27/2025
The Activity (described below) and all participants ("You" or "customer") shall be subject to the terms and conditions as set out below (these "Terms"). The promoter of the Activity is TikTok Inc. (“TikTok”, "we", or "us"), a company registered in the United States, with its registered office at 5800 Bristol Parkway, Suite 100, Culver City, CA 90230.
These Terms form a binding legal agreement between us and the participants in the Activity, and set forth terms and conditions for the participation in the Activity available on the application owned or controlled by us, including, without limitation, TikTok mobile application ("Platform"), our related websites, services, applications, products and content owned or controlled by us.
These Terms are subject to, and shall also include, our Terms of Service, Privacy Policy, TikTok Shop Buyer Terms, and other policies on the Platform as such terms may be amended from time to time in accordance with the terms therein (altogether, the "TikTok Policies"). In the event of any conflict between these Terms and our Terms of Service, these Terms shall prevail. We reserve the right to suspend, postpone or cease the Activity at any time without prior notification.
Please ensure your shipping address is accurate, as any delays or issues with delivery are your responsibility.
These Terms form a binding legal agreement between us and the participants in the Activity, and set forth terms and conditions for the participation in the Activity available on the application owned or controlled by us, including, without limitation, TikTok mobile application ("Platform"), our related websites, services, applications, products and content owned or controlled by us.
These Terms are subject to, and shall also include, our Terms of Service, Privacy Policy, TikTok Shop Buyer Terms, and other policies on the Platform as such terms may be amended from time to time in accordance with the terms therein (altogether, the "TikTok Policies"). In the event of any conflict between these Terms and our Terms of Service, these Terms shall prevail. We reserve the right to suspend, postpone or cease the Activity at any time without prior notification.
Activity
Eligibility
- Have a verified payment method and shipping address in your account.
- Be at least 18 years old.
- Be in good standing with TikTok.
Placing a Bid
- You must enter or update your payment method and shipping address before placing a bid. We will place a temporary hold on your payment method to verify funds.
- Once the auction ends, if you win, you will be charged immediately. The item will be shipped to the shipping address you provided, or to your default shipping address if none was updated.
Payment and Charges
- If your payment method fails, you will have up to 15 minutes to add a valid payment method. After that time, your order will be canceled.
- If payment cannot be processed, you may be blocked from participating in future LIVE Bidding events.
Bidding Rules
- All bids are binding and final. Once a bid is placed, it cannot be retracted or canceled.
- No promotions or discounts (other than shipping promotions) apply to auction items.
- There is no 1-hour cancellation period for auction items.
- Auction items cannot be purchased at a fixed price and will only be available through bidding.
Return and Refund Policy
Cancellation of Auctions
- TikTok reserves the right to cancel an auction for reasons such as suspected fraud, technical issues preventing the auction from running smoothly, or at TikTok's sole discretion.
- We are not responsible for any event of force majeure (including natural disasters, activities subject to the instructions of government agencies, cyberattacks, pandemic, actions taken by governments meeting the 'force majeure' definition), system failure qualifying as 'force majeure', actions of third parties (other than our subcontractors), which results in loss, damage or disappointment suffered by you as a result of your participation in (or inability to join) the Activity.
Shipping
Please ensure your shipping address is accurate, as any delays or issues with delivery are your responsibility.
Fraud Prevention
Disputes and Governing Law
Disclaimer; Exclusion of Warranty
Severability
Modifications to Terms