Tiktok Shop Academy

TikTok for SFCC: Product Catalog & Inventory Sync

05/13/2026

Applies to:United States
TikTok Shop IntegrationManage OrdersManage CancellationsCancellationReturn & RefundFulfillmentManage Returns & RefundsManage ProductListing RestrictionsManage StockBatch ToolSetting up ShippingBatch ShippingManage Manifest

AI Summary

Catalog and inventory updates flow through a feed-based sync: initial onboarding sends a full product catalog, later changes use delta feeds, and inventory updates use a separate inventory feed. In each case, the file is placed in the designated webdev/webdav location, TikTok Shop is alerted, uploads and reviews/verifies the data, then publishes or integrates it into listings. Specific timing, format requirements, and error handling are Not specified in article.

Initial Product Catalog Sync(During Onboarding):

  1. A product catalog feed is generated.
  2. The feed is dropped in the designated web development (webdev) location.
  3. TikTok Shop receives an alert indicating that a new file is ready for upload.
  4. The file is picked up from the webdev location and it is uploaded into TikTok Shop's system.
  5. The uploaded file undergoes a review by TikTok Shop.
  6. Once reviewed, the file is published on TikTok Shop.
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Ongoing Product Catalog Sync (Post Onboarding)

  1. When an update to an existing product or the addition/deletion of a new product occurs, a delta product catalog feed is generated
  2. The feed is dropped in the designated webdav location
  3. TikTok Shop receives an alert indicating that a new file is ready for upload.
  4. The file is picked up from the webdav location and it is uploaded into TikTok Shop's system.
  5. The uploaded file undergoes a review by TikTok Shop
  6. Once reviewed, the file is published on TikTok Shop.
    image

Inventory Sync

  1. An inventory feed is generated containing product information and is dropped in the designated webdav location
  2. TikTok Shop receives an alert indicating that a new file is ready for upload
  3. The file is picked up from the webdav location
  4. The inventory feed is uploaded into TikTok Shop's system
  5. The uploaded data is verified for accuracy and completeness
  6. The inventory information is integrated into TikTok Shop's product listings
    image
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