Key Points:

• Feminine care products may be considered cosmetics or medical devices.
• Sellers must submit Food and Drug Administration (FDA) or label documentation before listing these products.

This document outlines the requirements for listing Feminine Care Products on TikTok Shop to ensure product safety for customers and compliance with applicable regulations. Feminine care products are also subject to our Restricted Products Policy, and sellers must comply with both policies when listing these items.

Feminine Care Products

This policy applies to all sellers in the US market. Depending on their intended use and claims, these products may be regulated by the FDA as cosmetics or medical devices, and products such as tampons, pads, liners, and menstrual cups are commonly subject to FDA oversight.
Sellers must upload required compliance documentation before listing these products on TikTok Shop. All feminine products must be intended for women's health and be FDA approved or cleared as appropriate for their classification.
Refer below for more details on permitted products.

Permitted Feminine Care Products and Classifications

Prohibited Feminine Care Products

• Prescription-required products
• Recalled products
• Products claiming to be "FDA Approved" if not true
• Manufacturer bundles mixing products with different compliance levels
• Internal-use creams or treatments without proper FDA drug clearance

Feminine Care Products Requirements

Cosmetic Feminine Care Products

(for example, intimate deodorants, external-use vaginal creams)
Cosmetic labels must include:

• Product name
• Net contents
• Ingredient list
• Responsible party name/address
• Warnings (if applicable)

OTC products must also include a Drug Facts panel and expiration date.
For more information, see Beauty and Personal Care Products Requirements.

Class I Medical Devices

(for example, menstrual pads, liners, protectors)
Images must be clear, unedited, and show all sides of the packaging.
For more information, see Medical Devices and Medical Supplies Requirements.

Class II Medical Devices

(for example, menstrual cups, tampons)
Class II labels must also show:

• Brand name
• Device name
• Responsible party address
• Compliance markings
• Intended use

For more information, see Medical Devices and Medical Supplies Requirements.

Listing Feminine Care Products

1. Log into Seller Center.
2. Select Products > Add Products.
3. Select Add product. Begin entering your product information, such as category, images, and description.
4. Fill out the Product Compliance section.
5. Select Submit.

Seller Responsibilities

• Ensure product name, brand, labels, and documents match
• Upload complete and clear label images
• Confirm FDA information is active
• Upload screenshot from official FDA site
• Avoid medical claims unless your product meets OTC or medical device requirements

Enforcement Actions and Appeals

We regularly review your shop’s compliance with this document and our Restricted Products Policy. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. For example, failing to provide required FDA documentation may result in product listing removal, while repeated violations could lead to more severe actions. The final decision is at the platform's discretion, and actions may include, but are not limited to:

• Deducting points from your Account Health Rating
• Removing product listings
• Revoking your access to offer products for sale
• Issuing refunds to customers

For more information on enforcement actions, refer to our Seller Enforcement Policy. If you would like to appeal an enforcement action, visit the Appeals section for guidance.