How to resolve SKU errors

10/02/2025

Campaign

Summary

What edits can sellers make to products registered in a TikTok Shop campaign without causing errors?

Sellers can edit retail prices, delete SKUs, add SKUs, and edit SKUs while a product is registered in a campaign. However, changes to the PDP Category are not allowed during the campaign registration.

What causes a SKU error during campaign registration, and how can sellers resolve it?

Adding or editing a SKU in "Managed Products" disrupts the campaign sales price system, triggering a SKU error that disqualifies the Product ID from the campaign. Sellers must withdraw and re-register the product before the campaign deadline to fix this.

What are the step-by-step instructions for fixing a SKU error on TikTok Shop campaigns?

Step 1: Click the "Need to re-register" alert on the sub-campaign page.
Step 2: Follow the pop-up drawer guidance and click "Re-register."
Step 3: Set the campaign sales price (and reserved stock if needed) and submit.
Step 4: Wait for product re-review to rejoin the campaign.

What implications should sellers consider when editing SKUs during an active campaign?

Any SKU changes require re-registration and product review, which may risk missing campaign deadlines or temporarily losing campaign participation, so sellers should plan edits carefully to avoid sales disruption.

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If you need to edit your product's retail prices or add, delete, or edit a SKU while it is registered to a campaign, you can do so in "Managed Products". Editing or adding a SKU in "Managed Products" will disrupt the campaign sales price system and trigger a SKU error. This means your Product ID (PID) cannot participate in the campaign. To resolve this, you must withdraw the product and re-register it before the campaign deadline.
The following edits are supported while your product is registered for a campaign:

Retail price
Deleting SKUs
Adding SKUs
Editing SKUs

Unsupported edits, which are still not allowed while your product is registered for a campaign, include changes to the PDP Category.

How to fix a SKU error

Step 1: If you add or edit a SKU variation in Manage Products, you will see an alert on the sub-campaign page that says "⚠️ Need to re-register". This means you must withdraw the PID and register it before the deadline. Click "Need to re-register".

Step 2: A drawer will pop up with guidance to re-register your product. A message will state: "Changes to the SKU variation caused an issue with the campaign sale price. Re-register the product now!". Click "Re-register".

Step 3: You will then be prompted to set a "Campaign sales price" (and possibly "Campaign reserved stock"). Click "Submit" to re-register. This will fix the SKU error.