How to resolve SKU errors

10/06/2025

Campaign

Summary

What edits can sellers make to products registered in a TikTok Shop campaign without causing issues?

Sellers can edit retail prices, delete SKUs, add SKUs, and edit SKUs while a product is registered in a campaign. However, changes to the PDP Category are not allowed during the campaign.

What causes a SKU error during a campaign, and how can sellers resolve it?

Adding or editing a SKU in "Managed Products" disrupts the campaign sales price system, triggering a SKU error that disqualifies the Product ID from the campaign. Sellers must withdraw and re-register the product before the campaign deadline to fix this.

What are the step-by-step instructions for fixing a SKU error on TikTok Shop?

Step 1: Click the "Need to re-register" alert on the sub-campaign page.
Step 2: Follow the guidance in the pop-up drawer and click "Re-register."
Step 3: Set the campaign sales price (and reserved stock if required), then submit.
Step 4: Wait for the product to be re-reviewed to rejoin the campaign.

What is the impact of SKU edits on campaign participation for sellers?

SKU edits cause the product to lose campaign eligibility until it is withdrawn and re-registered, requiring sellers to act promptly to avoid missing campaign deadlines and losing sales opportunities.

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If you need to edit your product's retail prices or add, delete, or edit a SKU while it is registered to a campaign, you can do so in "Managed Products". Editing or adding a SKU in "Managed Products" will disrupt the campaign sales price system and trigger a SKU error. This means your Product ID (PID) cannot participate in the campaign. To resolve this, you must withdraw the product and re-register it before the campaign deadline.

The following edits are supported while your product is registered for a campaign:

Retail price
Deleting SKUs
Adding SKUs
Editing SKUs

Unsupported edits, which are still not allowed while your product is registered for a campaign, include changes to the PDP Category.

How to fix a SKU error

Step 1: If you add or edit a SKU variation in Manage Products, you will see an alert on the sub-campaign page that says "⚠️ Need to re-register". This means you must withdraw the PID and register it before the deadline. Click "Need to re-register".

Step 2: A drawer will pop up with guidance to re-register your product. A message will state: "Changes to the SKU variation caused an issue with the campaign sale price. Re-register the product now!". Click "Re-register".

Step 3: You will then be prompted to set a "Campaign sales price" (and possibly "Campaign reserved stock"). Click "Submit" to re-register. This will fix the SKU error.