Key Points:

• To sell live plants, you may be required to submit documentation for review through the Qualification Center. The documentation needed depends on whether you are the product's manufacturer, importer, or reseller.
• If your documentation is rejected, refer to our guide on How to Address Category Rejections article to learn how to resubmit your materials.

This policy outlines the requirements you may need to meet in order to sell Live Plants on TikTok Shop.

Live Plants

Live plants are living, rooted organisms that require water, light, and nutrients to grow. These plants are typically sold for landscaping, gardening, or indoor decoration.

Permitted Live Plants

• Bonsai
• Cacti & Succulents
• Carnivorous Plants
• Ferns
• Flowers
• Orchids
• Trees
• Aquatic Plants
• Fruit
• Grass
• Hedges & Shrubs
• Herbs
• Roses
• Vegetables
• Vines

Requirements To Sell Live Plants

You may be required to pass the category qualification process to sell live plants on TikTok Shop. This process involves submitting documentation based on your seller type to verify your eligibility. See the table below for an overview. Detailed requirements are provided in the collapsible sections below—please expand each section to view the necessary information.

Nursery Sellers

If you are applying to sell live plants as a nursery seller, you may be required to submit the following documents:

1. Nursery License or Certificate

Nursery sellers may need to provide a nursery license or certificate that meets these requirements:

• Issued by a state's department of agriculture
• Not expired at the time of submission
• Includes the establishment's name and address

2. Quarantine Compliance Agreement

Nursery sellers may need to provide a quarantine compliance agreement that meets these requirements:

• Issued by the USDA or a state authority, such as the state department of agriculture
• Not expired
• Include the establishment's name and address

3. Phytosanitary Certificate

Nursery sellers engaging in interstate sales of live plants may need to provide a legible phytosanitary certificate that includes the following information:

• Date of inspection
• Establishment's name and address
• Place of origin
• Certifying statement confirming the plant(s) have been inspected and/or tested and are considered free from pests

4. Plant Photos and Label

Nursery sellers may need to provide photos that show the following:

• All sides of the plant
• Any packaging or labeling that displays the plant's name, such as a plant tag.

Resellers

If you are applying to sell live plants as a reseller, you may need to submit the following documents:

1. Purchase Invoice

Resellers may need to submit a legible purchase invoice issued by the US-based supplier. The invoice must meet all of the following requirements:

• Include the supplier’s company name and address
• Clearly describe the live plant being listed on TikTok Shop
• Be issued within the last 365 days
• Be written in a language supported by TikTok Shop

2. Plant Photos and Label

Resellers may need to provide photos that show the following:

• All sides of the plant
• Any packaging or labeling that displays the plant's name, such as a plant tag.

Enforcement Actions and Appeals

We regularly review your shop’s compliance with this policy. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. This may include rejecting your category qualification application, assigning violation points, or removing product listings. For more information on enforcement actions, refer to our Seller Enforcement Policy.
If you'd like to appeal an enforcement action, visit the Appeals section of our Seller Enforcement Policy for guidance on how to proceed.

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How to Submit Your Documentation

Submit your documentation through the Qualification Center in Seller Center by clicking here or following the steps below:

1. Log into your Seller Center account.
2. Click your shop icon in the top right corner.
3. Go to My Account > Account Settings.
4. Select Qualification Center.
5. Click on Category Qualification.
6. Click Add Category Authorization and follow the prompts to submit your application.

How To Address A Category Qualification Rejection

If your category qualification is rejected, you’ll receive a notification in your Seller Center inbox. This usually happens when submitted documents don’t meet the requirements mentioned above.
To resolve this:

• Review the rejection reason by clicking on the applied category to access the category details page.
• Fix any issues and resubmit the corrected or missing documents in Qualification Center.

For more information, refer to the How to Address Category Rejections article.