Household Appliances

Manufacturers, Importers, And Repackers

If you are applying to sell general electronic appliances you manufactured, imported, or repacked, you may be required to submit the following documents:

1. Certificate of Compliance (COC)

Manufacturers, importers or repackers may be required to submit a Certificate of Compliance (COC) that meets the following requirements:

• Issued within the last 2 years
• Matches the product category you intend to sell
• Clearly describes the tested product, including detailed specifications
• Includes the name and address of the accredited testing laboratory
• The product described in the report must match the product shown in the photos

2. Product or Packaging Image

Manufacturers, importers or repackers may be required to submit product or packaging images showing valid Product Electrical Safety Marking and FCC Safety Marking (if the product has a Bluetooth or Wi-Fi function).

• The safety marking may be a sticker or embossed directly on the product
• The marking may appear on the packaging, either printed directly or applied as a sticker
• Double-stickering is not allowed
• The label must be securely affixed. It must lay flat, with no creases or peeling edges

Resellers

If you are applying to sell general electronic appliances as a reseller, you may be required to submit the following documents:

1. Purchase Invoice

Resellers may be required to submit a legible purchase invoice issued by the product’s manufacturer. The invoice must meet all of the following requirements:

• Includes the supplier’s company name and address
• Clearly describes the product being listed on TikTok Shop
• Be issued within the last 365 days
• Be written in a language supported by TikTok Shop

2. Product or Packaging Image

Resellers may be required to submit product or packaging images showing valid Product Electrical Safety Marking and FCC Safety Marking (if the product has a Bluetooth or Wi-Fi function).

• The safety marking may be a sticker or embossed directly on the product
• The marking may appear on the packaging, either printed directly or applied as a sticker
• Double-stickering is not allowed
• The label must be securely affixed. It must lay flat, with no creases or peeling edges

EnergyGuide Label

Certain household appliances require an EnergyGuide label, including dryers, clothes washers, dishwashers, televisions, ceiling fans, central air conditioners, room or portable air conditioners, freezers, furnaces, heat pumps, pool heaters, water heaters, refrigerators, and similar products.
In addition to the general electronic appliances requirements listed above, manufacturers, importers, repackers, and resellers must provide an image of the product or its packaging showing the EnergyGuide label, which must include:

• The estimated yearly energy use of the product
• The cost range for similar product models
• The estimated yearly energy cost for the product, with the energy cost of your model shown at the appropriate point along the range
• Any other model-specific information required for your particular product

This section outlines the requirements for selling household appliances that contain carbon dioxide (CO₂), including:

• Soda Maker

Manufacturers and Importers

If you are applying to sell household appliances with CO₂ that you manufactured, imported, or repacked, you may be required to submit the following documents:

1. Certification from the U.S. Department of Transportation (DOT)

Manufacturers and importers may be required to provide an unaltered and clearly legible DOT certification. The certification must include the following information:

• Supplier’s name and address
• Issued by the US Department of Transportation (DOT)
• Certification is valid at the time of submission (not past the expiration date)
• Matches the product category you intend to sell
• Clearly states that the product to be transported contains carbon dioxide
• Written in English

2. Product Test Report or Certification by a Consumer Product Safety Commission (CPSC)-Accredited Laboratory

Manufacturers and importers may be required to submit a product test report or certification issued by a Consumer Product Safety Commission (CPSC)-accepted laboratory (see list of CPSC-approved laboratories).
The submitted report must be legible, unaltered, and meet all of the following requirements:

• Includes the supplier’s name and address
• Issued by a recognized CPSC-accepted laboratory
• Issued within the past 2 years
• Matches the product category you intend to sell
• Provides a clear description and details of the product to be transported
• Written in English

Resellers

If you are applying to sell household appliances with CO₂ as a reseller, you may be required to submit the following document:

1. Purchase Invoice

Resellers may be required submit a legible purchase invoice issued by the product’s manufacturer. The invoice must meet all of the following requirements:

• Includes the supplier’s company name and address
• Clearly describes the product being listed on TikTok Shop
• Be issued within the last 365 days
• Be written in a language supported by TikTok Shop

Refurbished household appliances are pre-owned household appliances that have been repaired, cleaned, tested, and restored to a condition suitable for resale.
Not all sellers or products are eligible to list items in the refurbished household appliances category. For example, children’s products are not permitted in any refurbished category.
All refurbished household appliances must clearly include “Refurbished,” the product’s brand, and the device condition in the product listing title and description. In addition, refurbished household appliances must have a release date within the last 7 years to be eligible for listing on TikTok Shop.

Product Quality and Refurbishment Requirements

Refurbished household appliances may be required to meet some of the following requirements to ensure product quality, safety, and compliance:

• Products must be thoroughly cleaned, sanitized, and restored to a condition suitable for use. Any surfaces that may come into contact with food, water, or air should be free from contamination and cleaned in accordance with National Sanitation Foundation (NSF) standards or other applicable local standards.
• All components (tanks, trays, doors, vents, filters, and containers) must be free from visible dirt, stains, residue, or signs of calcified water, grease, or corrosion. No odor should be detectable.
• After cleaning and sanitization, products must be fully dried before packaging. Any components that hold liquid (for example, internal tanks or boilers) must be completely drained.
• All vents and internal openings must be free of dust, debris, and any obstructions.
• Moving parts, detachable pieces, and accessories (for example, doors, trays, nozzles, or rollers) must be tested to ensure proper function and securely fastened for transit.
• Electrical and powered products must be tested to ensure that batteries, charging functions, and key features operate as intended. Products must be able to charge properly and hold a charge.
• Consumable or replaceable parts (filters, brushes, or other wear components) should be replaced with new ones prior to resale whenever applicable.
• All original labels, serial numbers, safety markings, and other manufacturer information must remain intact and clearly legible.

Requirements for Refurbished Household Appliances

Eligible sellers may be required to submit the following documentation before listing refurbished household appliances:

Brand Authorization

Eligible sellers may be required to obtain brand authorization to sell refurbished household appliances on TikTok Shop. Brand authorization is the process of verifying that you either own the trademark or have permission from the trademark owner to sell their products.
Listing products without brand authorization may result in product removal, restrictions on your listing rights, or other enforcement actions.
For more information, please refer to our Guide to Obtaining Brand Authorization.

EnergyGuide Label

Certain household appliances require an EnergyGuide label, including dryers, clothes washers, dishwashers, televisions, ceiling fans, central air conditioners, room or portable air conditioners, freezers, furnaces, heat pumps, pool heaters, water heaters, refrigerators, and similar products.
Eligible sellers may be required to provide an image of the refurbished product or its packaging showing the EnergyGuide label, which must include:

• The estimated yearly energy use of the product
• The cost range for similar product models
• The estimated yearly energy cost for the product, with the cost of your model shown at the appropriate point along the range
• Any other model-specific information required for your particular product