Pet Supplies Requirements
This document outlines the requirements for selling Pet Supplies on TikTok Shop. Pet supplies are also subject to our Restricted Products Policy. Sellers must comply with both this document and the Restricted Products Policy when listing pet supplies.Key Points:
- To sell Pet Supplies, sellers may need to submit documentation through the Qualification Center. Requirements vary depending on the role of the seller.
- For help with the review process and rejection handling, see Your Guide to Category Qualification.
Pet Supplies
The following Pet Supplies are allowed to be sold on our platform through category qualification.- Pet Food
- Pet Supplements
Electrical Pet Supplies
Please refer to our Electronic Product Requirements for information on selling electrical pet supplies, such as:- Electric Clippers
- Habitat Lighting
- Hair Dryers
- Terrarium Heat Lamps
Prohibited Products
The following pet supplies are prohibited from sale on TikTok Shop:- Pet health products, which include, but are not limited to:
- veterinary medications, including vaccines and medicated food
- veterinary medical equipment
Requirements To Sell Pet Supplies
Sellers may be required to pass category qualification to sell pet supplies. This process may require submitting documentation to demonstrate eligibility to sell these products.Detailed requirements are listed in the sections below. Open each section to view what is needed.
Pet Food
Manufacturers, Importers, And Repackers
Manufacturers, importers, and repackers of pet food may be required to submit the following documents:- Proof of FDA Registration or cGMP Certification
- FDA Registration
- Name of establishment. The name must match with the manufacturer or importer indicated on the product label.
- Physical address of establishment
- Operation type of the registered establishment
- The FDA registration must be active at the time of submission.
- If a screenshot of the FDA registration is submitted, the image must be able to indicate the screenshot is from the FDA website.
- If the FDA registration verification letter is used by a third-party, the third-party name and contact information must be clearly identified on the verification letter.
- cGMP Certification
- cGMP Certification
The cGMP certificate must:
- Be valid and not expired at the time of submission
- Clearly state that the certified facility complies with 21 CFR Part 507
- Sample Product Label
- Product name and information
- Net quantity
- Manufacturer/distributor's name and address
- List of ingredients arranged by weight, from most to least
Resellers
Resellers of pet food may be required to submit the following documents:- Purchase Invoice
- Include the supplier’s company name and address
- Clearly describe the pet supplement being listed on TikTok Shop
- Be issued within the last 365 days
- Be written in a language supported by TikTok Shop
- Sample Product Label
- Product name and information
- Net quantity
- Manufacturer/distributor's name and address
- List of ingredients arranged by weight, from most to least
Pet Supplements
This section outlines the requirements for selling pet supplements, which includes the following:
The cGMP certificate must:
The front label must include:
The front label must include:
- Digestive Remedies (Dogs & Cats)
- Amino Acids (Dogs & Cats)
- Antioxidants (Dogs & Cats)
- Fish Oil Supplements (Dogs & Cats)
- Herbal Supplements (Dogs & Cats)
- Multivitamins (Dogs & Cats)
- Probiotics (Dogs & Cats)
Manufacturers, Importers, And Repackers
Manufacturers, importers, and repackers of pet supplements may be required to submit the following documents:- Proof of FDA Registration
- Name of establishment. The name must match with the manufacturer or importer indicated on the product label.
- Physical address of establishment
- Operation type of the registered establishment
- The FDA registration must be active at the time of submission.
- If a screenshot of the FDA registration is submitted, the image must be able to indicate the screenshot is from the FDA website.
- If the FDA registration verification letter is used by a third-party, the third-party name and contact information must be clearly identified on the verification letter.
- cGMP Certification
The cGMP certificate must:
- Be valid and not expired at the time of submission
- Clearly state that the certified facility complies with 21 CFR Part 507
- Sample Product Label
The front label must include:
- Product name
- Name of the animal species the product is intended for
- Net weight/quantity
- Specification of type of supplement included
- Manufacturer or distributor's name and address
- Ingredients in the product
- Serving size
Resellers
Resellers of pet supplements may be required to submit the following documents:- Purchase Invoice
- Include the supplier’s company name and address
- Clearly describe the pet supplement being listed on TikTok Shop
- Be issued within the last 365 days
- Be written in a language supported by TikTok Shop
- Sample Product Label
The front label must include:
- Product name
- Name of the animal species the product is intended for
- Net weight/quantity
- Specification of type of supplement included
- Manufacturer or distributor's name and address
- Ingredients in the product
- Serving size
Pet Healthcare
Approved eligible sellers that are brand owners, manufacturers, or authorized resellers may offer the following Pet Healthcare products:
- Flea Drops
- Flea Pills
- Flea Collars
- Itch Remedies
- Fly & Mosquito Control
- Relaxants & Anxiety Relief
Product Qualification Requirements
EPA-Regulated Products
Applies to:- Flea Drops
- Flea Collars
- Fly & Mosquito Control
- EPA Registration Number (submitted as a product attribute)
- Product label images showing the EPA Registration Number
- Certificate of Analysis (COA) or test report
- Compliance attestation
- Proof of purchase (invoice)
- Product label images showing the EPA Registration Number
- Brand authorization letter
Food and Drug Administration (FDA)-Regulated / Over-the-Counter (OTC) Products
Applies to:- Flea Pills
- Itch Remedies
- Relaxants & Anxiety Relief
- Proof of FDA facility registration
- cGMP certificate
- Certificate of Analysis (COA) or test report
- Product label images (all sides) showing required safety warnings
- Proof of purchase (invoice)
- Product label images (all sides) showing required safety warnings
- Brand authorization letter
Listing Requirements
Sellers must ensure each listing:- Is listed in the correct category.
- Includes all required product attributes, including active ingredients, safety warnings, California Proposition 65 information, species, dosage, age, weight, and usage information, where applicable.
- Includes EPA Registration and Establishment Numbers for applicable pesticide products.
- Does not contain prohibited medical, pesticidal, or regulatory approval claims.
- Does not state or imply FDA approval unless the product has received FDA approval.
- Includes required dangerous goods and flammable liquid information, where applicable.
- Complies with all applicable federal, state, and local laws and sales restrictions.
Enforcement Actions and Appeals
We regularly review shops for compliance with this document and our Restricted Products Policy. If any violations are identified, TikTok Shop may take enforcement action at our sole discretion. This may include, but is not limited to:- Rejecting category qualification application
- Deducting points the seller’s Account Health Rating
- Removing product listings
- Revoking access to offer products for sale
- Issuing refunds to customers