How to Sell Electric Bikes and Scooters on TikTok Shop

Electric Bikes and Scooters are classified as restricted products on TikTok Shop. To sell them, you must submit product-specific documentation when creating your product listing.
Following these guidelines will help you successfully complete this process and ensure a smooth selling experience.
This article outlines the specific requirements to sell:

• Electric Bikes
• Electric Scooters, Electric Unicycles, and Electric Skateboards

Please note that certain product categories may have additional product-specific requirements that must be met prior to completing the listing process.

Requirements for Selling Electric Bikes

❗️Only lithium ion cell batteries are allowed for Electric Bikes sold on TikTok Shop.

Certification of Compliance or Conformity (COC)

Sellers must provide a Certificate of Conformity or Compliance with ANSI/CAN/UL 2849. The certification must be issued by an ISO-17025 accredited laboratory that includes:

• Product name
• Certificate issue date
• Matching manufacturer’s name
• Model number on the certificate must also align with the model of the product
• Certificate must be signed
• Certification body must be clearly identified

General Certificate of Conformity

Sellers of electric bikes must provide a General Certificate of Conformity. This is a certification issued by the manufacturer or importer from whom you purchased your products.

• The certificate must demonstrate compliance with 16 CFR Part 1512

Product Images

Sellers must provide product images which can indicate compliance with e-mobility labeling requirements. Product images must be clear and legible, and show that the product matches the tested product listed on the product detail page. The image should show that the labeling complies with e-mobility requirements that include:

• A holographic sticker showing the ANSI/CAN/UL Mark indicating compliance with 2849
• Model, part, or item number
• Manufacturer or brand name
• Hazard warnings
• Product instructions and manuals must be in English

Requirements for Selling Electric Scooters, Electric Unicycles, and Electric Skateboards

❗️Only lithium ion cell batteries are allowed for Electric Scooters, Skateboards, Unicycles, and Hoverboards sold on TikTok Shop.

Certification of Compliance or Conformity (COC)

Sellers must provide a Certificate of Conformity or Compliance with ANSI/CAN/UL 2272. The certification must be issued by an ISO-17025 accredited laboratory that includes:

• Product name
• Certificate issue date
• Matching manufacturer’s name
• Model number on the certificate must also align with the model of the product
• Certificate must be signed
• Certification body must be clearly identified
• Certificate must be issued by an ISO-17025 accredited laboratory

Product Images

Sellers must provide product images which can indicate compliance with e-mobility labeling requirements. Product images must be clear and legible, and show that the product matches the tested product listed on the product detail page. The image should show that the labeling complies with e-mobility requirements that include:

• A holographic sticker showing the ANSI/CAN/UL Mark indicating compliance with 2272
• Model, part, or item number
• Manufacturer or brand name
• Hazard warnings
• Product instructions and manuals must be in English

Sellers must submit the required documentation when creating the product listing.

Frequently Asked Questions (FAQ)

What kind of electric bike and scooter batteries can be sold on TikTok Shop?

Only lithium ion cell batteries are allowed for Electric Bikes and Scooters sold on TikTok Shop. Electric Bikes and Scooters with lead acid batteries are prohibited. Lithium ion batteries must not exceed 30kg (66 lbs) gross weight when packed separately from the electric mobility device.

Are there transportation requirements when I send my electric bike and scooter batteries to my customers?

Yes, Electric Bikes and Scooters containing lithium batteries must adhere to the transportation requirements as follows:

• For ground shipments:
  • Maximum capacity for lithium ion cells is 60 watt-hours
  • Maximum capacity for lithium ion batteries is 300 watt-hours
  • Maximum lithium content for lithium metal cells is 5g
  • Maximum lithium content for lithium metal batteries is 25g
• For air shipments:
  • Maximum capacity for lithium ion cells is 20 watt-hours
  • Maximum capacity for lithium ion batteries is 100 watt-hours
  • Maximum lithium content for lithium metal cells is 1g
  • Maximum lithium content for lithium metal batteries is 2g

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Products that claim to be safe for electrical use but are not tested and recognized by product electrical and FCC laboratories, or labeled inaccurately or fraudulently violate the TikTok Shop Restricted Products Policy.