Key Points:

• Some product types need category qualification before they can be listed.
• This article won’t fix every rejection, but it does help you figure out what documentation is required and where to find the right policy.
• Many categories ask for similar documents — like real product photos, invoices, or FDA records — so check what’s commonly required before applying.

Some products on TikTok Shop require approval before they can be listed. This process, known as category qualification, helps ensure that high-risk or regulated products meet TikTok Shop’s quality and safety standards.
To help you navigate the process, this article points you in the right direction. While it doesn’t provide a one-size-fits-all fix for rejection messages, it connects you to the exact category policy that outlines what documentation is required — helping you understand what to check before reapplying.

Which Products Need Category Qualification?

You must complete the category qualification process before listing certain types of products on TikTok Shop. These products are typically regulated or require additional documentation to ensure compliance with quality and safety standards.
Products that require category qualification include:

• Automotive Parts
• Baby and Maternity Products
• Beauty and Personal Care
• Dietary Supplements
• Electronics
• Food and Beverage (Shelf-Stable)
• Household Appliances
• Kids’ Fashion
• Live Plants
• Medical Devices and Supplies
• Pet Supplies
• Sports and Outdoor Recreation
• Toys and Hobbies

Each of these types of products is linked to a specific policy that outlines the documentation required to qualify. To view the requirements, click the product type above to visit the corresponding policy page.

How to Apply

Before applying, carefully review the policy for the type of product you want to sell and gather all required documentation. Applications submitted with missing or incorrect documents will be rejected.

Tip: Manufacturers and importers are usually required to provide this documentation to retailers or distributors. If you don’t have the necessary documents, contact your supplier or the product manufacturer directly.

To submit your application:

1. Log in to your Seller Center account.
2. Click your shop icon in the top-right corner.
3. Go to My Account > Account Settings.
4. Select Qualification Center, then click Category Qualification.
5. Click Add Category Authorization and follow the prompts to upload your documentation and submit your application.

Once your application is approved, you can list any product within that category.

If Your Application Is Rejected

If your application is rejected, you’ll receive a message explaining the reason. In most cases, rejections happen because of missing documentation.
You can view your rejection message by:

• Clicking the bell icon at the top of your Seller Center homepage to go to your inbox
• Opening the rejected application in the Qualification Center.

Before re-applying, make sure to carefully review the related category policy (linked above) to understand what documentation is required.
To re-apply:

1. Go to the Qualification Center, then click Category Qualification.
2. Click the rejected category to view the rejection reason.
3. Review the related category policy to confirm what’s needed
4. Update or replace your documentation to meet the category’s requirements.
5. Click Resubmit to submit your revised application.

Common Documentation

When applying for category qualification, most rejections happen because sellers submit incomplete, incorrect, or low-quality documentation. While requirements vary by product type, some documents are commonly requested across multiple categories.
Below are examples of documentation that may be required. Always refer to the specific category policy linked above to confirm what’s needed for your product.

Product Photos 📸

Real-life product photos are one of the most common requirements. These must clearly show:

• The full product and its packaging
• Label information, including ingredients, directions, and net content
• Manufacturer or distributor's name and address
• Any required safety markings (for electronics) or expiration dates (for perishable products)

Photos must be clear, unedited, and show the actual product being sold.

Purchase Invoice 🧾 *

If you’re listing a product as a reseller, you may be asked to submit a valid invoice or receipt.
Make sure it includes:

• Supplier name and contact info
• Purchase date (within the past 12 months)
• Product details that match your listing

Packing slips, marketplace orders, or screenshots are usually not accepted.

FDA Documentation 🏛️

For beauty, personal care, food, beverage, and medical products, FDA registration or other supporting documentation may be required. Examples include:

• Cosmetic Product Listing Number (CPLN) for general cosmetics
• National Drug Code (NDC) for OTC drugs or medicated cosmetics
• 510(k) Premarket Notification or Exemption for certain medical devices
• Device Establishment Registration for FDA-regulated tools like facial devices or whitening kits

Make sure any documents submitted are official, legible, and unaltered.

Certificate of Compliance ✅

Some products, especially electronics or appliances, may need proof that they meet safety standards. These certificates should show:

• The name of the manufacturer or importer
• The product type and model
• The standards or testing performed (e.g. UL or FCC)
• A valid issue or expiration date (typically within 5 years)

Frequently Asked Questions

How long does it take for TikTok Shop to review my application?

Most applications are reviewed within 6 days, though processing times may vary depending on volume.

What should I do if I’m unsure whether my documents meet the requirements?

Start by reviewing the relevant policy for the type of product you want to sell. If you’re still unsure, reach out to your product manufacturer or supplier for assistance.

Can I submit multiple applications for the same category at the same time?

No. You can only have one active application per category at a time. If your application is still under review, please wait for the decision before submitting another.

For more information on restricted products, refer to our Restricted Products Policy.