TikTok Shop App Store Partner Awards Overview

TikTok Shop hosts an annual summit that brings together TikTok Shop App Store partners, developers, and sellers to hear from our product teams on trends, seller challenges, the ins and outs of our tools, and the details of our APIs and app categories.
As a part of this annual summit, TikTok Shop gives out Partner Awards to celebrate developers who have built integrations that have been vetted and recognized for excellence. Sellers can trust these apps to deliver quality solutions.

Criteria for selecting annual "Award Winners"

TikTok Shop conducts an annual review of key quality metrics relevant to each Partner Award, evaluating both partners and their apps in preparation for the annual Summit.
To qualify for an award badge, partners should focus on maintaining and exceeding key app performance metrics, such as meeting customer ticket Service Level Agreements (SLAs), increasing the number of applicable use cases in the App’s Requirement Document, and improving app quality indicators (e.g., Listing Success Rate, Fulfillment Success Rate).
Customer feedback, including factors like navigation, ease of use, satisfaction, and other qualitative measures, may also be considered where applicable.

Overview of our partners

TikTok Shop App Store partners are developers that create apps or integrations for the TikTok Shop App Store.
Our app store provides solutions for sellers to scale and manage their business operations actively and drive more sales. These solutions include: connectors, multi-channel management, print on demand, shipping and fulfillment, customer reviews, customer engagement, creator collaboration, and more.

Our 2024 Partner Award Winners:

Best Design & Usability - Awarded to Social Snowball

The "Best Design & Usability" Award recognizes a Partner and app that is leading the charge with its user experience (UX) and visual design. The app's interface is easy to navigate, has a visually appealing design, (capitalizing on modern elements when it comes to typography, color schemes, and icons), and the steps users need to take to perform tasks are clear, with no unnecessary complexity.
Winning the "Best Design & Usability" award signals that the app offers a combination of practicality, efficiency, and aesthetics, creating a seamless, enjoyable experience for merchants.

Best Customer Experience - Awarded to Printify

The "Best Customer Experience" Award recognizes an app that stands out to merchants and customers for its commitment to excellence in customer service.
The Partner and app(s) with this award sets the standard for customer satisfaction and continuously uses technology, customer insights, and feedback to maintain a customer-centric approach.

Most Innovative - Awarded to Archive

The "Most Innovative" Award recognizes a Partner and app that introduces groundbreaking ideas, techniques, or approaches that significantly enhance functionality, user experience, or industry standards.
The Partner with this award leaned in on our most recent TikTok Shop APIs and latest tools available in the developer toolkit.

Best Enterprise Integration - Awarded to Rithum

The "Best Enterprise Integration" Award recognizes a Partner and app that excels in seamlessly connecting with enterprise-level systems and platforms.
The app with this award integrates with key ecommerce platforms and providers, supports omnichannel workflows and use cases, streamlines complex systems and supports large-scale business operations.

Best SMB Integration (FY24 onwards) - Awarded to CedCommerce

The "Best SMB Integration" Award recognizes a partner and app that delivers exceptional value to small and medium-sized businesses through seamless, easy-to-use integrations.
This app stands out for its simplicity, reliability, and ability to help SMBs launch, manage, and grow their e-commerce operations efficiently. It connects with essential platforms, automates everyday tasks, and empowers resource-strapped teams to do more with less.

Strategic Partner Award (FY24 onwards) - Awarded to AfterShip

The "Strategic Partner Award" recognizes a partner who consistently goes above and beyond to support our most important initiatives for the year.
This partner deeply aligns with our strategic priorities, quickly responds to evolving needs, and demonstrates a proactive, solutions-oriented approach to collaboration. Their commitment, agility, and ability to execute at pace make them a trusted partner in driving mutual growth and innovation.
Check out all the Award Winners in the TikTok Shop App Store here!

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Previous Award Winners

2023

• Best Design & Usability - Awarded to Shoppedance
• Best Customer Experience - Awarded to AfterShip
• Most Innovative - Awarded to Silk
• Best Enterprise Integration - Awarded to Pipe17
• Trailblazer of the Year (FY23-only) - Awarded to SKU IQ