About Amazon Multi-Channel Fulfillment Apps

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Multi-channel fulfillment (MCF) apps overview

Amazon Multi-Channel Fulfillment (MCF) is a third-party logistics (3PL) solution that can help you streamline your business by allowing you to leverage Amazon’s fulfillment network and expertise to pick, pack, and deliver orders from any of your off-Amazon ecommerce sales channels, including TikTok Shop. If you are looking to automate order fulfillment and inventory management for TikTok Shop, you can use an app or integration to seamlessly connect your TikTok Shop with your Amazon Seller Central account. Once connected, the integration will enable MCF to automatically fulfill orders placed from TikTok Shop directly from your corresponding Amazon FBA listings, which can help ensure accurate inventory tracking and faster order processing times.
Use case: As a seller, I want to send my products to Amazon fulfillment centers, then use that single pool of inventory to fulfill orders for both Amazon.com using Fulfillment by Amazon (FBA) as well as orders for TikTok Shop using Amazon MCF.Key benefits of Amazon MCF apps:
  • Fast, reliable delivery: Standard delivery within three business days, or as fast as two business days with Expedited delivery.
  • Reliable performance: Satisfy your shoppers with a >97% on-time delivery rate1 and 99.98% undamaged delivery rate.*
  • Fast dispatch and tracking numbers: MCF dispatches 98% of Standard speed orders within 3 business days** and provides real-time tracking on 100% of orders.
  • Unbranded packaging: MCF orders are automatically shipped in blank packaging without any Amazon branding, at no additional cost to you.
  • Inventory optimization: With Amazon, you only need to manage a single pool of inventory that can be used to fulfill FBA, MCF, which allows for better inventory control and can help reduce stock outs.
*Delivery times apply to standard-size items delivered within the 48 contiguous states and Washington, DC. Additional conditions apply.**Based on all orders fulfilled by MCF in the United States from January 2023 through March 2024

How to get started

  1. If you already sell on Amazon and use FBA, there are no additional steps to start using MCF. Get started today by creating an MCF order using the quick order form in Amazon Seller Central.
  2. Explore apps supporting MCF in the TikTok Shop App Store. Some of the MCF-supporting apps include:
  3. Click "Install" and follow instructions to authorize the app to access your TikTok Shop and Amazon accounts. Developer subscription charges may apply.

Need help installing an app?

See the relevant App Store feature guide.