Logistics Requirement FAQ

01/22/2026

Fulfillment

Summary

What is the timeline and process for local sellers to migrate to TikTok Shop Logistics Services?

Sellers will receive a follow-up email on 01/21/2026 confirming their specific effective migration date. They should proactively start migrating to TikTok Shop Logistics Services (FBT, CBT, or TikTok Shipping) to improve logistics quality and customer experience.

What steps should sellers take after receiving the migration notification email?

Sellers must complete all operational changes and system integrations before the effective date. They should consult resources like the FBT Merchant Academy and Upgraded TikTok Shipping Guide, or contact their account manager or TikTok Shop Customer Support for assistance.

What options do sellers have if they need more time to prepare for the logistics upgrade?

Sellers should promptly contact their account manager to request an extension. TikTok Shop will review the request and decide if additional preparation time can be granted.

Can sellers continue using Amazon MCF for order fulfillment after migrating to TikTok Shop Logistics Services?

Yes, sellers may still use Amazon MCF in compliance with TikTok Shop policies. Detailed requirements will be provided later, so sellers should stay updated for further instructions.

How should sellers handle ERP or shipping apps that do not support TikTok Shipping integration?

Sellers should contact their ERP or shipping app support teams to complete integration with TikTok Shop API or have their technical team refer to TikTok’s API integration documentation. Several ERP systems and shipping apps are already fully integrated for seamless order fulfillment.

What should sellers do if their warehouse team is unfamiliar with fulfilling TikTok Shipping orders?

Sellers should provide their warehouse team with the "TikTok Shipping Warehouse Operations Guide" and ensure they set up operations according to the guide to comply with TikTok Shipping requirements.

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FAQ for Local Sellers

Question	Answer
How do I know when the requirement will be effective for my shop?	A follow-up email will be sent on 01/21/2026 to confirm the specific effective date. Please check the email and start migrating to TikTok Shop Logistics Services (either FBT, CBT, or TikTok Shipping) proactively. To enhance the overall quality of the your logistics services and improve the customer shopping experience, we recommend using the Fulfilled by TikTok (FBT) logistics service for your order fulfillment.
What should I do after receiving the requirement effective notification email?	Upon receiving the notification, you need to complete all necessary operational changes and system integration before the . Please refer to the articles below to learn more about TikTok Shop Logistics Services: FBT Merchant Academy Upgraded TikTok Shipping Guide If you have any questions, please contact your account manager or reach out to the TikTok Shop Customer Support team.
If I receive the notification email but I need more time to prepare, what should I do?	Please contact your account manager promptly for help. We will review your request, and determine whether an extension can be granted.
Can I still use Amazon MCF to fulfill the TikTok Shop order after the upgrade?	Yes, you may use Amazon MCF in compliance with platform policies. Detailed requirements will be shared later—please stay tuned.
My ERP/Shipping App doesn't support TikTok Shipping, what should I do?	Please contact the customer support team of your Enterprise Resource Planning (ERP) or Shipping App to complete the integration with TikTok Shop API team, or have your technical team refer to the API integration documentation:ERP/OMS/Shipping Apps: TikTok Shipping Labels (4PL)If you are using an Enterprise Resource Planning (ERP) system, the following ERP systems/shipping apps are fully integrated with TikTok Shipping, making order fulfillment seamless and efficient. AfterShip Shipping 4Seller ERP ECCANG LINGXING ERP LINGXING WMS ShipHero (Only works for direct integration with TikTok） Drop Shipping: CJ dropshipping Supliful Trendsi Please manage orders through TikTok Shop's Seller Center or one of the integrated ERP systems/shipping apps listed above. You can also explore the complete list in our Eligible ERP directory. We are working on integrating with more ERP systems/shipping apps. Please stay tuned for the updated list soon!
If my warehouse doesn't know how to fulfill TikTok Shipping orders, what should I do?	Please provide the "TikTok Shipping Warehouse Operations Guide" to your warehouse operation team, and have them set up the operation accordingly.